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Assistant General Manager

1 month ago

Singapore OAKS PLUS LIMITED Full time
Roles & Responsibilities

Job Objectives

As an integral member of the Management team, you will play a key role in partnering with the management and centres to deliver effective and efficient services to our clients. You will be accountable for the operations and results of a sizeable group of centres, ensuring quality care and education for children, proper management and reporting of financials (e.g., collections/billings, expenses, payroll), and achievement of financial targets. You will undertake to ensure enrolment growth and retention of existing customers, drive employee development and retention, apply rigorous and proactive cost controls, and incorporate continuous improvement in quality of operations so as to achieve desired operational results, deliver excellence in customer service, and ensure the safety of children and legal/licensing compliance.

Key Responsibilities
  • Strategic Leadership: Develop and execute strategic operational plans that align with the Organisation's mission and long-term goals.
  • Operations Management: Consistently meet or exceed financial targets and all Company and Centres' goals, and continuously grow the business.
  • Quality Audits & Analytics: Partner with QA to compile, evaluate, and report audit finding and recommend appropriate corrective and preventive actions.
  • Capability Development: Mentor and coach centre leaders in the execution of their duties, honing their skills, and preparing them for their roles.
  • Financial Management: Oversee budgeting, financial reporting, and cost management for the centres.
  • Stakeholder Management: Develop and maintain strong working relationships with Corporate Clients/Partners, ECDA officers, Community contacts, and corporate personnel.
  • Innovation and Improvement: Identify and implement best practices to enhance operational efficiency and quality.
  • Assist/lead and/or manage assigned projects as required
Job Requirements
  • Minimum relevant Bachelor's degree or equivalent. For those with an Early Childhood Care and Education related qualification will be an added advantage.
  • At least 8 years' experience in leadership and management of early childhood and education centres.
  • In-depth understanding and knowledge of ECE centre operations.
  • Familiar with coaching/mentoring and staff development.
  • Strong communication skills, both written and verbal.
  • Attention to details with good problem analysis and solving skills.
  • Good interpersonal skills, able to work with all levels of staff and across departments.
  • Able to work independently and in a team environment.
Tell employers what skills you have

Childcare
Licensing
Leadership
Financial Management
Interpersonal Skills
Cost Management
Early Childhood Education
Financials
Operations Management
Payroll
Good Communication Skills
Attention to Details
Budgeting
Customer Service
Business Development
Stakeholder Management
Staff Development
Audit
Able To Work Independently
Financial Reporting