Guest Service @ Sentosa

**What the role is** - The job incumbent will be part of the Marketing & Guest Experience (MGX) Division team to nurture and champion guest centricity culture in Sentosa. As the Assistant Manager in Guest Insights & Experience Department, your primary role is to develop, curate unique Sentosa wide Service Quality initiatives as well as conduct training as...

Responsibilities Work closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long staying guests and renders...

Roles & ResponsibilitiesResponsibilitiesWork closely with the Assistant Manager and priovided courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiries Liaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departures Establish contacts with house guests/ long...

**Shangri-La Rasa Sentosa, Singapore** We are looking for a **Guest Relations Officer**to join our team! As the **Guest Relations Officer**, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient...

FOC [fok]_ - Sounding similar to a certain English profanityBelieve it or not the word ‘FOC’ means ‘FIRE’ in Catalan, the language spoken in Barcelona’s region, North East of Spain. Fire is part of our identity, conveying our passion, creativity and determination in what we do._ We are a group of Spanish Restaurants bringing the essence of...

FOC [fok]_ - Sounding similar to a certain English profanityBelieve it or not the word ‘FOC’ means ‘FIRE’ in Catalan, the language spoken in Barcelona’s region, North East of Spain. Fire is part of our identity, conveying our passion, creativity and determination in what we do._ We are a group of Spanish Restaurants bringing the essence of...

**Shangri-La Rasa Sentosa, Singapore** We are looking for a **Guest Relations Supervisor **to join our team! As a **Guest Relations Supervisor **, we rely on you to: - Take responsibility of the guest relations to ensure smooth and efficient operation at all times - Supervise and lead all service associates in their daily activities - Enhance guest...

Senior Guest Service Assistant Job DescriptionAbout the Role:We are seeking an exceptional Senior Guest Service professional to deliver outstanding customer experiences at a resort in Sentosa. In this key role, you will be responsible for providing prompt and courteous services to guests, responding efficiently and tactfully to their complaints and...

**Description** If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you. **Job Expectations** - Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully...

**Shangri-La Rasa Sentosa, Singapore** We are looking for a **Guest Relations Executive(Supervisor)**to join our team! As a **Guest Relations Executive (Supervisor)**, we rely on you to: - Take responsibility of the guest relations to ensure smooth and efficient operation at all times - Supervise and lead all service associates in their daily activities -...