Senior/ Guest Service Executive

16 hours ago

Singapore FAR EAST HOSPITALITY MANAGEMENT (S) PTE. LTD. Full time

**Description**

If you have a passion for providing exceptional hospitality services and a dedication to crafting unforgettable guest experiences, we'd love to connect with you.

**Job Expectations**
- Collaborate closely with the Assistant Manager to ensure courteous services are provided to all hotel guests in a timely manner. Responsively and tactfully address guest complaints, requests, and enquiries.
- Understanding the guests’ preferences to ensure that services offered meet their needs.
- Stay well-informed about the hotel facilities and functions as well as be updated on all tourist-related information.
- Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.
- Approach any additional tasks assigned by superiors diligently and professionally.

**Requirements**:

- Minimum Diploma in Hospitality.
- Able to work rotating shifts, weekends and Public Holidays.
- Positive attitude with an outgoing personality and good communications skills.
- Those without experience are welcome to apply.

We are hiring for the following properties:

- Rendezvous Hotel Singapore
- Quincy Hotel
- Vibe Hotel Singapore Orchard
- Village Hotel Sentosa
- The Outpost Hotel Sentosa
- The Barracks Hotel Sentosa
- Oasia Resort Sentosa
- Oasia Hotel Downtown
- Oasia Hotel Novena
- The Clan Hotel

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