Sommelier

6 days ago

Singapore PHOENIX OPCO PTE. LTD. Full time
Roles & Responsibilities

Are you an experienced player within the Singapore hospitality landscape?

Looking to take your impressive career to the next level, opening Singapore's latest and greatest F&B driven luxury Hotel?

Excited by the opportunity to work alongside and grow from our still secret but incredibly awesome Celebrity Chef and star of the Australian restaurant scene GM Doron Whaite?

We are looking for people just like you

QT Singapore is our latest and one of the most exciting new openings in our companies history. Our first venture into Asia, bringing the unique QT brand and world class service standards to one of the worlds leading entertainment, dining and travel destinations.

Aside from being involved from the ground up of what will be one of the most talked about new hotel openings in Singapore for 2024, we offer the following incentives to our staff -

  • Market leading, competitive salary packages paid above industry rates
  • Unrivalled opportunities for development and growth
  • Training and coaching from leading names in global hospitality leadership

A commitment to employees that work-life balance being paramount to a successfully performing team

We are looking for that 'Top 1%', the best of the best, the 'Names' in the Singapore hospitality scene. We want you to be sharing your flair, wisdom and individuality to launch a completely new brand to the market.

You have been looking for that chance to take your already incredible career to even greater heights, we can give that to you

The Scope:

A Sommelier is to effectively implement the QT wine program outlined by Group Director of Beverage as well as adding their own flair to the list, whilst driving and developing the team to perform at a World Class level. The individual will work with F&B Director to ensure COG's are managed, cellar and wine lists are accurate as well as continuously increasing the minimum spends per head

Job Responsibilities:

  • Overall accountability for the people, product, service
  • Gives suggestion and recommend on wine pairing to enhance their dining experience
  • Anticipate and meet the needs and unexpected wishes of every guest
  • Helps the team to monitor and respond in a timely manner to guest reactions whenever required
  • Assigns work & side duties, opening & closing tasks to be completed for an effective restaurant & bar and club operation
  • Ensures that all standards and procedures for the operation are followed in the front and heart of the house set up before, during and after operation
  • Ensures cleanliness of all work areas at all times in the front and heart of the Hotel
  • Continually analyse and assess performance of Pascale against its stated objectives; formulate strategies and enact remedies as appropriate
  • Work in conjunction with F&B management, Bar Manager & Sales, and marketing teams to formulate and strategies business and sales ideas – Explore opportunities through research and early activations
  • Monitor production from the bar & kitchen to ensure high beverage & food standards for all guests
  • Involvement in relevant WHS, sustainability and food safety sub committees
  • Lead by example in providing excellent customer service in a warm and friendly manner, and showing pride in the QT brand
  • Maintain formal training plans, and conduct "on the job" training sessions for Front of House staff
  • Implement a correct wine handling and storing SOP (floor & bar), opening and closing procedures, various checklists required for service, ensuring standards are maintained at all times
  • Monitor the floor and when under pressure during service, be of assistance in supervision and operation
  • Monitor service personnel's appearance and grooming
  • Maintain a daily, weekly and monthly inspection check for all areas. Ensure proper follow up to attain maximum cleanliness and security. Record and communicate any maintenance and cleanliness issues.
  • Work with F&B management and purchasing manager to maintain cost control to ensure the department budgeted profit is achieved
  • Ensure good management of beverage and consumable stock levels, liaising with purchasing manager & suppliers of packaging, beverage and other items as required
  • Ensure a clear and open communication with Director of Food and Beverage and senior managers within the Hotel
  • Update the Wine Menu regularly to maximize patronage & profitability
  • Ensure a clear and open communication with F&B management & Head Chef in regards to event needs
  • Be aware of, and adhere to, all procedures including security, fire and the Workplace Health and Safety Act

Qualification:

  • Relevant sommelier education or WSQ certificates
  • Valid WSQ Basic Food Hygiene Certificate

Experience:

  • 5 years of working experience in a sommelier role in fine dining/ luxury setting
  • Knowledge on wine selection and pairing

Key Competencies:

  • Excellent personal presentation
  • Project a professional image at all times
  • Demonstrate hygienic work practices
  • Organize time and work efficiently & effectively
  • Establish rapport easily
  • Work under pressure without negative impact
  • Effective verbal and written communication skills
  • Develop and maintain co-operative working relationships
  • Have the ability and willingness to undertake further development
  • Have a positive "can do" attitude
  • Understand the requirements of working in the events industry and embrace them
Tell employers what skills you have

Celebrity
Sustainability
Entertainment
Food Safety
Wine Pairing
Purchasing
Fine Dining
Packaging
Pressure
Accountability
Wine
Customer Service
Cost Control
Hospitality

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