Customer Service Advisor

1 day ago


Singapore TSTAR RECRUIT PTE. LTD. Full time
Roles & Responsibilities

Our esteemed client, an established MNC, is searching for a Customer Service Advisor:

Job Responsibilities

  • Provide professional and courteous customer service, ensuring a positive and empathetic approach at all times.
  • Identify and address customer inquiries by delivering accurate information and guidance.
  • Handle customer complaints efficiently, offering appropriate solutions and following up to ensure resolution within the designated timeframe.
  • Coordinate with internal and external stakeholders, including customers, contractors, and service providers, to facilitate seamless service operations.
  • Prepare quotations and issue work orders as required.
  • Manage job orders by liaising with workshops and contractors for service and repair work.
  • Communicate with service controllers and contractors to ensure service quality and cost-effectiveness.
  • Follow up on service and repair progress, keeping customers updated and addressing any concerns.
  • Maintain accurate service and repair schedules, coordinating vehicle collection with customers.
  • Conduct basic investigations into customer complaints and provide recommendations within established guidelines.
  • Escalate complex or unresolved issues to supervisors when necessary.
  • Perform ad hoc duties as assigned by supervisors.

Job Requirements:

  • Minimum GCE "O" Level or equivalent qualification.
  • Relevant experience in customer service, administrative support, or a related field (experience in the automotive industry is a plus).
  • Ability to work under pressure, manage multiple tasks, and prioritize effectively.
  • Detail-oriented with a strong work ethic.
  • Proficiency in Microsoft Office applications.
  • Familiarity with CRM systems is an added advantage.
  • Strong communication and interpersonal skills, with an adaptable and responsible approach.

Additional Information:

  • Salary: Up to SGD 2,600+ VB (2 Months)
  • Working Location: Sembawang
  • Working Hours: Monday to Friday 8:30am -5:30pm, Alternate Saturday 8:30am -12:30pm

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

tstar.recruit.pte.ltd+candidate+jl694x53w@mail.manatal.com

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Tell employers what skills you have

CRM
Microsoft Office
Customer Service Operations
Interpersonal Skills
Administration
Vehicles
Adaptable
MS Word
Team Management
Time Management
Warranty
Automotive Industry
Administrative Support
Customer Satisfaction
Customer Service

  • Singapore MOTOSERV PTE. LTD. Full time

    Roles & Responsibilities Join Our Team at Motoserv as Service Advisor Are you passionate about cars and enjoy helping people? Motoserv is looking for a Full Time Service Advisor to join our team and make a difference in the automotive service industryPosition: Service AdvisorLocation: Bukit Batok / NewtonWork Schedule: 6 days a week ( Monday - Sartudays...


  • Singapore MOTOSERV PTE. LTD. Full time

    Roles & Responsibilities Join Our Team at Motoserv as Service Advisor Are you passionate about cars and enjoy helping people? Motoserv is looking for a Full Time Service Advisor to join our team and make a difference in the automotive service industryPosition: Service AdvisorLocation: Bukit Batok / NewtonWork Schedule: 6 days a week ( Monday - Sartudays...

  • Service Advisor

    1 day ago


    Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesService Advisor (BYD/Denza)Working Hours:Weekday Mon to Fri – 8:30 am till 5:30pm Saturday - 8:30 am till 12:30pm Sunday – Off DayBasic Salary Range :$2800 to $3800 (depending on qualifications and relevant working experience)Job DescriptionAttend to customer's vehicles to determine the work scope needed, provide technical...


  • Singapore AUTOBACS VENTURE SINGAPORE PTE LTD Full time

    Roles & ResponsibilitiesJob DescriptionConvert Showroom customers to Workshop sales. Vehicle intake and perform daily service sales of service product. Handle customer vehicle intake promptly for repairs and servicing. Administer all documentations regarding service costs, and vehicle history. Generate job orders base on customers' specifications. ...


  • Singapore MOTOSERV PTE. LTD. Part time

    Roles & Responsibilities Join Our Team at Motoserv as a Part-Time Service Advisor Are you passionate about cars and enjoy helping people? Looking for a flexible work schedule? Motoserv is looking for a Part-Time Service Advisor to join our team and make a difference in the automotive service industryPosition: Part-Time Service AdvisorLocation: JurongWork...

  • Service Advisor

    1 day ago


    Singapore STRIDES PREMIER AUTOMOTIVE SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionWe are seeking a highly motivated and customer focused service advisor to join our team at Woodlands taxi workshop, responsible to exceptional customer service, managing workshop operations, and ensuring timely and efficient repairs for our taxi fleet.The Service Advisor in the automotive industry acts as a bridge...


  • Singapore RECRUIT NOW SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesOur client, a prominent MNC company specializing in the distribution of industrial equipment and the leasing of commercial vehicles in Singapore, is seeking for talents for the position of Customer Service Advisor.Working Location : North Singapore (Senoko Area) - Company bus available from Admiralty MRTWorking Hours : 5.25 Days...

  • Service Advisor

    1 day ago


    Singapore PORSCHE SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesThe future has many facets: for the courageous, it is opportunity. The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. "In the beginning I looked around and could not find quite the car I dreamed of. So I...


  • Singapore Private Advertiser Full time

    About the role Join as a Financial Service Advisor and play a vital role in helping our clients achieve their financial goals. As a Financial Service Advisor, you will be responsible for providing tailored financial planning and investment advice to our diverse client base. What you'll be doing Conduct in-depth financial assessments to understand...

  • Service Advisor

    4 weeks ago


    Singapore DICKSON AUTO CARE CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Service Advisor to provide excellent customer service, diagnose vehicle issues accurately, and recommend appropriate repairs for optimal customer satisfaction.Why Join Us?Draw a basic salary + attractive commissions with every upselling case * conditions apply Room for self-development and career progression as a...

  • Service Advisor

    3 weeks ago


    Singapore DICKSON AUTO CARE CENTRE PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Service Advisor to provide excellent customer service, diagnose vehicle issues accurately, and recommend appropriate repairs for optimal customer satisfaction.Why Join Us?Draw a basic salary + attractive commissions with every upselling case * conditions apply Room for self-development and career progression as a...


  • Singapore MOTOSERV PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Sales Advisor Join our dynamic team as a Customer Sales Advisor, where you'll play a crucial role in both administrative and customer-facing functions. Key ResponsibilitiesAdministrative Excellence:Maintain accurate staff records and manage all administrative issues efficiently.Coordinate and disseminate vital information to...

  • Car Service Advisor

    3 weeks ago


    Singapore EUROKARS AUTO PTE. LTD. Full time

    Roles & ResponsibilitiesAbout the roleAs a BMW Service Advisor at Eurokars Auto Pte Ltd, you will play a crucial role in delivering exceptional customer service to BMW owners. In this full-time position based in the West Region, you will be the primary point of contact for customers, ensuring their service and repair needs are met to the highest...


  • Singapore MOTOSERV PTE. LTD. Full time

    Roles & ResponsibilitiesCustomer Sales Advisor Join our dynamic team as a Customer Sales Advisor, where you’ll play a crucial role in both administrative and customer-facing functions. Key Responsibilities Administrative Excellence:Maintain accurate staff records and manage all administrative issues efficiently.Coordinate and disseminate vital information...


  • Singapore Private Advertiser Full time

    About UsWe are Private Advertiser, a leading financial services firm dedicated to helping individuals and businesses achieve their financial goals. With a strong commitment to innovation and client-centric service, we have established a reputation for excellence in the industry.Job DescriptionAs a Financial Service Advisor, you will play a vital role in...


  • Singapore PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) Full time

    As a Financial Services Advisor, you will be responsible for providing expert support and guidance to valued clients, helping them navigate banking services and products.You will play a key role in ensuring customer satisfaction, while also identifying opportunities to enhance services and products.This position offers a competitive salary with generous...

  • Service Advisor

    1 day ago


    Singapore TRANS EUROKARS PTE LTD Full time

    Roles & ResponsibilitiesMain Purpose of Job:The Service Advisor coordinates and schedules the service/repair work. You are the primary contact to receive the vehicle and feedback from the customers. You leads the customer-orientated service process and are at the same time a diplomat, co-ordinator and technical expert. As the main contact person, you deal...

  • Service Advisor

    1 day ago


    Singapore KAH MOTOR COMPANY SDN. BERHAD. Full time

    Roles & ResponsibilitiesAre you passionate about automotive services and customer support? We are looking for a Service Advisor (Mobile Reporting) to assist Kah Motor's customers in the event of an accident. If you have a strong understanding of motor claims and a keen eye for vehicle assessment, we want you on our teamJob Responsibilities:Respond to...


  • Singapore Autodesk, Inc. Full time

    Territory Customer Success Advisor, ANZ Apply locations Singapore - Remote time type Full time posted on Posted 4 Days Ago job requisition id 25WD86760Job Requisition ID #25WD86760Position Overview The Customer Success Advisor (CSA) is focused on driving value in the "Onboard" and "Use" lifecycle stages as they deploy Autodesk solutions. This role will...


  • Singapore Autodesk, Inc. Full time

    Territory Customer Success Advisor, ANZ Apply locations Singapore - Remote time type Full time posted on Posted 4 Days Ago job requisition id 25WD86760Job Requisition ID #25WD86760Position Overview The Customer Success Advisor (CSA) is focused on driving value in the "Onboard" and "Use" lifecycle stages as they deploy Autodesk solutions. This role will...