Service Advisor

1 day ago


Singapore HARMONY NEW ENERGY AUTO SERVICE (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Service Advisor (BYD/Denza)

Working Hours:

  • Weekday Mon to Fri – 8:30 am till 5:30pm
  • Saturday - 8:30 am till 12:30pm
  • Sunday – Off Day

Basic Salary Range :

$2800 to $3800 (depending on qualifications and relevant working experience)

Job Description

  • Attend to customer's vehicles to determine the work scope needed, provide technical solution and quotation for consideration and acceptance.
  • Manage customer's expectation and co-ordinate with service providers to meet customer's demand
  • Work with workshop to deliver efficient and effective aftersales services
  • Check invoices for correctness before billing and explain individual items to customer
  • Able to spot trend of unusual performance of vehicles. Raise technical query to Technical Team when unusual trend on vehicles is spotted
  • Test drive with customer if necessary
  • Perform other related tasks as assigned by Service Manager or After Sales Manager

General Benefits / Entitlement :

  • Variable Bonus (Depending on profitability of the Company)
  • 14 Days Annual Leaves (Increased by 1 day for each full year of service - maximum of 18 days)
  • Yearly Increment (Based on Employee's performance and economical position of the Company)
  • 14 days annual Medical & up to 60 days Hospitalization Benefit inclusive.
  • Various work-related incentives
  • Work life balance to pursue interests & hobby/ family life
  • Sponsorship for work-related courses
  • Management working together with you to chart your career advancement

Requirement:

  • Report to Service Manager/ After Sales Manager in After Sales Department
  • Must have passion to meet people and customer service oriented.
  • Min Nitec in Automotive Engineering or any Technical Diploma
  • Valid Class 3 or 3A driving license (preferably Class 3)
  • Able to work with minimum supervision.
  • 3-5 yrs automotive experience. Without work experience will be appointed as Technician to gain exposure & training
  • Computer Literate
Tell employers what skills you have

Sponsorship
Customer Service Oriented
Aftersales
Trend
Interpersonal Skills
Vehicles
Good Communication Skills
Driving License
Class 3 Driving License
Warranty
Automotive Industry
Customer Satisfaction
Customer Service
Automotive Engineering
Mechanical Engineering
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