Financial Services Advisor

2 days ago


Singapore PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) Full time

As a Financial Services Advisor, you will be responsible for providing expert support and guidance to valued clients, helping them navigate banking services and products.

You will play a key role in ensuring customer satisfaction, while also identifying opportunities to enhance services and products.

This position offers a competitive salary with generous shift allowances, as well as a pathway for professional growth and development within the organization.

Responsibilities:

  1. Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
  2. Understand customers' needs and provide appropriate solutions and attention.
  3. Identify cross-sell opportunities during customer interaction.
  4. Consistently deliver quality service to achieve total customer satisfaction.
  5. Solicit customer feedback and identify problem trends for improvement actions.

What We Offer:

  • A competitive salary with shift allowances.
  • Comprehensive training to ensure success.
  • Ample opportunities for professional growth and development within our organization.


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