Financial Services Advisor
2 days ago
As a Financial Services Advisor, you will be responsible for providing expert support and guidance to valued clients, helping them navigate banking services and products.
You will play a key role in ensuring customer satisfaction, while also identifying opportunities to enhance services and products.
This position offers a competitive salary with generous shift allowances, as well as a pathway for professional growth and development within the organization.
Responsibilities:
- Deliver personalized service over the telephone to customers on banking products, accounts, and services enquiries in an effective and efficient manner.
- Understand customers' needs and provide appropriate solutions and attention.
- Identify cross-sell opportunities during customer interaction.
- Consistently deliver quality service to achieve total customer satisfaction.
- Solicit customer feedback and identify problem trends for improvement actions.
What We Offer:
- A competitive salary with shift allowances.
- Comprehensive training to ensure success.
- Ample opportunities for professional growth and development within our organization.
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