Manager, Regional Sales

5 days ago


Singapore HAPAG-LLOYD PTE. LTD. Full time
Roles & Responsibilities

Main Objectives

  • Spearhead the area performance for (area to be designated) through various performance forums.
  • Ensure area performance in line with Sales Delivery Management tool.
  • Prepare, drive and lead APM calls as per designated schedule.

Responsibilities

  • Responsible for coordinating relevant sales matters related to the Region.
  • Drive the highest levels of quality towards our customers, be customer-oriented and create value for customers as well as for Hapag-Lloyd.
  • Drive performance across all Areas within the Region by exceeding Quality promises and KPI deliverables
  • Guiding Areas regarding Segmented Verticals and/or Customer Segmentation
  • Monitor portfolio data quality maintenance (catalogues) in FIS and Sales Force
  • Drive and support key sales targets implementation and set-up of related processes (account plans, visits, portfolio coverage, opportunities, etc)
  • Ensure Sales Meeting cadence (as per CBP) is adhered to in the area
  • Sales Force Opportunity Management (Module and process owner)
  • Monitor and drive Sales Force usages across Sales Team
  • Rollout relevant Sales Trainings (in coordination with BSD/HR), example; Commercial Academy, Sales soft skill & product trainings, core selling and value selling, available tools (eg. QV, Sales Force and others), etc
  • Partake in the FTE planning and resource allocation exercise with the areas to ensure right size.
  • Support and drive action plans related to CES/NPS and other relevant surveys.
  • Conduct CTW and assist in Area Visits (Area and / or QSC).
  • Support and drive performance across all Areas within the Region by exceeding key performance indicators deliverables.
  • Lead area performance calls with Areas and Trade Management with the goal of improving the regional performance .
  • Grow knowledge and drive area usage of Sales Delivery Management tool.
  • Monitor and drive continuous performance improvement across all Sales channels .
  • Support and / or Implement Global, Regional and/or Area Sales performance related projects.
  • Guiding Areas regarding Global, Regional and/or Area Sales performance related projects.
  • Campaign Management
  • Support any and all sales related product roll-outs
  • External and internal Communication (Hapag-Lloyd Internal Portal and team sites updates)
  • Potential representation in exhibitions and fairs.
  • Ensure regional adherence to regulatory affairs and tariff filings where applicable.
  • Support in generating weekly reports for comprehensive overview of Key Performance Indicators (KPIs).

Requirements

  • University degree and at least 5 years of relevant experience in the maritime industry or equivalent combination of education and experience
  • Advanced negotiation, decision-making and presentation skills, self-confident and friendly when dealing with others
  • Demonstrated strong listening, verbal and written communication skills
  • Self-starter, self-motivated, resourceful and responsive
  • Demonstrated ability to be multi-task, set priorities, organize work and implement action items
  • Ability to work effectively in a team environment
  • Ability to take initiative and work under pressure
  • Attention to detail, analytical, systematic and efficient way of working
  • Ability to work in a team and motivate others
  • Works well under tight deadlines

Tell employers what skills you have

Negotiation
CRM
Forecasting
Channel Partners
Customer Experience
Segmentation
Regulatory Affairs
Value Selling
Data Quality
Channel
Selling
Attention to Detail
Cadence
Presentation Skills
Delivery Management

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