Service Desk Operator

Roles & ResponsibilitiesProvide first-line support via phone, email, and in-person for IT-related issues, including hardware, software, and network problems. Diagnose and troubleshoot technical issues related to desktop computers, laptops, operating systems, applications, and peripheral devices. Log and track all service desk requests and incidents in the...

Roles & ResponsibilitiesServe as the first point of escalation for complex technical issues and guide team members to resolve them effectively. Ensure that all service requests and incidents are logged, prioritized, and addressed within the defined SLAs. Support team members with service desk operations, ensuring smooth transitions and adherence to...

Job Title: Service Desk OperatorIndustry: Science & TechnologySalary Range: SGD About the Company: We are a subsidiary of a Japanese information and communications company. As a regional headquarters, we provide comprehensive global and local communication services tailored to each region.Job Overview: We are seeking an exceptional Service Desk Operator...

2 days ago Be among the first 25 applicants Senior Talent Acquisition Partner @ Lenovo PCCW Solutions | Senior Technical Recruiter Job Summary: We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service...

Roles & ResponsibilitiesJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate will ensure...

Roles & ResponsibilitiesAbout the jobJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate...

Roles & ResponsibilitiesResponsibilities:Manage and lead the Service Desk and staffs to provide 1st level technical support. Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all...

Roles & Responsibilities* Excellent communication skills* Interpersonal skills, active listening* 1 year previous Service desk or equivalent experience* Attend to Phone, Email and any other online queries where applicable* Excellent organisational skills* 1 year previous Service desk or equivalent experience* Managing incidents including business...

Roles & Responsibilities* Excellent communication skills* Interpersonal skills, active listening* 1 year previous Service desk or equivalent experience* Attend to Phone, Email and any other online queries where applicable* Excellent organisational skills* 1 year previous Service desk or equivalent experience* Managing incidents including business...

Roles & ResponsibilitiesJob Summary –A skilled Service Desk Consultant with expertise in troubleshooting and supporting end user queries. Proficient in file transfer protocols (FTP, SFTP), secure communication technologies (SSH, SSL), and basic networking concepts, including TCP/IP, DNS, and DHCP. Adept at cryptography, firewall configurations, and...

Roles & ResponsibilitiesThe Service Desk Engineer is responsible for providing first-level IT support and on-site technical assistance to ensure smooth operation of the Institute's IT systems. This role involves handling service desk tasks, maintaining IT infrastructure, resolving incidents, and managing IT assets. The Service Desk Engineer plays a crucial...

Roles & ResponsibilitiesMy Client, a global MNC in Tech space is seeking a Desktop Support Operator to support the Infra/DataCentre Division. Key Responsibilities: Serve as the first point of contact for IT support, responding to inquiries via phone, email, or ticketing system. Diagnose and troubleshoot hardware, software, and network issues. Provide...

Roles & ResponsibilitiesJD for Service deskJob Description:We are looking for a dedicated and proactive IT Support Technician to join as IT Service Desk Analyst. This role requires rotational 16 * 5 support operations with Work from Office and candidate will be the first point of contact for end-users issues.candidate will be responsible for diagnosing,...

As a key member of the Paradox Clarke Quay team, the Guest Services Executive plays a crucial role in ensuring exceptional guest experiences.Main Responsibilities:To oversee the smooth operation of the Front Desk, ensuring timely completion of tasks and adherence to quality standards.To maintain a professional image and provide courteous service to guests,...

Roles & ResponsibilitiesRole:Service Desk Engineer L1JD:• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• 1 year previous Service desk or equivalent experience•...

Roles & ResponsibilitiesJD for Service deskJob Description:We are looking for a dedicated and proactive IT Support Technician to join as IT Service Desk Analyst. This role requires rotational 16 * 5 support operations with Work from Office and candidate will be the first point of contact for end-users issues.candidate will be responsible for diagnosing,...

Roles & ResponsibilitiesRole:Service Desk Engineer L1JD:• Excellent communication skills• Interpersonal skills, active listening• 1 year previous Service desk or equivalent experience• Attend to Phone, Email and any other online queries where applicable• Excellent organisational skills• 1 year previous Service desk or equivalent experience•...

Roles & ResponsibilitiesJob Description:Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude. Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support). Incident management in logging, tracking and escalating incidents...

Roles & ResponsibilitiesResponsibilities :Deliver initial support for IT-related concerns. Provide Level 1 technical assistance. Provide First Call Resolution (FCR) technical support via phone and email. Receive and answer all users IT service request calls and emails . Support the installation and upkeep of desktop systems. Provide Live-Chat...

Roles & ResponsibilitiesJob Description Provide excellent customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude. Diagnose and resolve technical issues related to hardware, software, and network connectivity. (Level 1 support) Incident management in logging, tracking and escalating...