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Guest Services Executive

1 week ago

Singapore Paradox Clarke Quay Full time

As a key member of the Paradox Clarke Quay team, the Guest Services Executive plays a crucial role in ensuring exceptional guest experiences.

Main Responsibilities:
  • To oversee the smooth operation of the Front Desk, ensuring timely completion of tasks and adherence to quality standards.
  • To maintain a professional image and provide courteous service to guests, responding promptly to their requests and complaints.
  • To coordinate closely with other departments, including Concierge and Bell Desk, Front Office, Security, and others, to ensure seamless guest service delivery.

The ideal candidate will possess excellent communication skills, be able to work effectively under pressure, and have a passion for delivering outstanding customer service.