Assistant Vice President, Loan Control and Reporting Team
2 weeks ago
The Loan Control and Reporting Team is responsible for ensuring the accurate administration and reporting of loan portfolios. This role involves maintaining compliance with regulatory requirements, preparing internal, regulatory & HO reports, and providing insights to support decision-making processes.
Key Responsibilities
- Ensuring efficient execution of offshored processes, overseeing service level agreements, and quality standard
- Develop a robust transaction monitoring and reconciliation mechanism where adherence to service levels and outliers can be identified and resolved dynamically
- Lead collaboration and support to offshore teams.
- Manage operational incidents tracking, prompt issue resolution, root causes identification; Initiate thematic studies to eliminate incident reoccurrences.
- Accurate processing of various transactions adherence to banking regulations, policies, and service level agreements to maintain operational excellence:
- Provide subject matter expertise towards projects initiatives.
- Lead management reporting and data analytics initiatives in the department.
- Initiate ideas towards digitization/paperless processing.
- Assist and support corporate clients, addressing inquiries, and ensuring a positive customer experience
- Proactively manage people development, people engagement, job rotation and succession plans in the team(s).
- Perform any other duties assigned from time to time.
Requirements:
- At least 7 years of relevant experience in Loan Operations and reporting
- Proactive self-starter with the ability to manage multiple tasks and meet deadlines in a fast-paced environment.
- Demonstrate strong leadership and people management skills.
- Exhibit a strong and thorough understanding of loan control, administration, and reporting standards.
- Exhibit initiative to devise strategies, deliver value added support, identify problems & propose solutions.
- Possess strong analytical and problem-solving skills, attention to detail.
- Strong communication and interpersonal skills, both written and verbal.
- Proficient in Microsoft Office Suite.
Leadership
Loan Processing
Microsoft Office
Operational Excellence
Risk Assessment
Offshore Operations
Loan management system
handling transactions
Loans Administration
Loan Servicing
Attention to Detail
Banking
Regulatory Requirements
Customer Service
Excellent Interpersonal Communication Skills
Incident Management
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