Case Review Investigation Unit Manager

4 days ago


Singapore Citibank (Switzerland) AG Full time

Case Review Investigation Unit Manager - Vice President
Case Review Investigation Unit Manager - Vice President
Apply locations Singapore Singapore time type Full time posted on Posted 2 Days Ago job requisition id 25835465
Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At
Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.
Shape your Career with Citi
Citi’s
Global Legal Affairs and Compliance
(GLAC)
empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.
We’re currently looking for a high caliber professional to join our team as
Vice President , Case Review Investigation Unit Manager
- Hybrid
(Internal Job Title: Compl AML Lead Analyst - C13) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and manage your financial well-being to help plan for your future.
The Case Review Investigation Unit Manager is a senior professional responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize in-depth AML knowledge to review, analyze, and conduct effective transaction monitoring investigations on cases that may be a potential risk to Citi. Responsibilities include review of cases completed by Analysts for timeliness and accuracy, coaching/training team members as required, assisting management in exams/audits, and mitigating risks, reviewing Suspicious Activity Reports (SAR), and working with Business and partner teams located within Singapore and outside Singapore.
In this role, you’re expected to:
Lead a team of 8-10 FTEs
Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
Conduct Cross Sector reviews among multiple Citi business lines.
Document and report the review/investigation findings and prepare case files with the required supporting documentation
Summarize, in writing, clear and concise findings of the investigations
Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
Manage risks by analyzing the root cause of issues and impacts to business
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Additional Responsibilities:
Review transactions monitoring cases completed by Analysts to ensure that any material AML risks have been mitigated and case documentation is in accordance with the unit’s policies and procedures.
Carry out SAR Reporting Officer responsibilities by Reviewing/Approving Suspicious Activity Reports (SARs) drafted by Analysts consistent with FinCEN requirements.
Ensure SAR related regulatory timelines and requirements are followed by the team (i.e., 15 days for SAR).
Review/Approve post-investigative actions recommended by Analysts, including relationship termination, Risk Rating Override, and KYC Feedback Loop.
Ensure that all errors and deficiencies identified by the Quality Assurance Team have been remediated.
Conduct personalized one-on-one or group mentoring sessions to explain processes, red flags, investigative strategies, techniques, changes in procedures, emerging trends, and managerial directives.
Assist Analysts in overcoming performance-related challenges.
Lead or assist with ad-hoc AML related projects.
Assist management with regulatory exams and other third-party reviews (e.g., IA, CA).
Perform complex, cross-sector, and/or high-risk reviews involving unusual transactional patterns, significant negative news, intricate business relationships, potential network activity, prominent/high-profile clients, entities designated as SDN/money laundering concern, and other sensitive matters.
Manage/mitigate operational risks by analyzing the root cause of issues and impacts to business, and make recommendations to Senior Management on process and control enhancements.
As a successful candidate, you’d ideally have the following skills and exposure:
6 -10 years of experience
2+ years of experience in drafting and/or approving Suspicious Activity Reports (SARs) in accordance with applicable regulatory requirements
Understanding of advanced money laundering typologies and techniques, and investigative practices for detecting such activity
Ability to operate with a limited level of direct supervision
Ability to exercise independent judgment and autonomy
Proficient in MS Office
Proven analytical skills
Effective verbal and written communication skills
Comprehensive knowledge of AML regulations preferred
Responsible for volume, quality, and timeliness of work product
Follows procedures and identifies opportunities to strengthen controls
Learns from experiences, adapts and improves, and welcomes challenge from others on processes and decisions
Takes ownership and accountability for delivering outcomes, takes responsibility for own work
Succeeds together: Builds strong relationships with stakeholders
Education: Bachelor's/University degree, Master's degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community, and make a real impact.
Take the next step in your career, apply for this role at Citi today
#J-18808-Ljbffr



  • Singapore This is an IT support group Full time

    Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and...


  • Singapore Citibank (Switzerland) AG Full time

    Citibank (Switzerland) AG is a leading global financial institution, committed to supporting the growth and development of our employees. As a Case Review Investigation Unit Manager, you will be responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team.The overall objective is to utilize in-depth...


  • Singapore This Is An IT Support Group Full time

    Job Summary:We're looking for a highly skilled Risk Management and AML Expert to join our team as a Case Review Investigation Unit Manager. This role involves performing comprehensive risk reviews and investigations in coordination with the broader AML team. The successful candidate will be responsible for reviewing cases completed by Analysts, providing...


  • Singapore Citibank Full time

    About the RoleWe are currently looking for a high caliber professional to join our team as Vice President, Case Review Investigation Unit Manager - Hybrid. This role involves utilizing in-depth AML knowledge to review, analyze, and conduct effective transaction monitoring investigations on cases that may be a potential risk to Citibank.The successful...


  • Singapore This Is An IT Support Group Full time

    Role Overview:The Case Review Investigation Unit Manager at Citi is a senior professional responsible for conducting risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. This role requires a high level of expertise in AML regulations and risk management principles, as well as excellent analytical and communication...


  • Singapore This Is An IT Support Group Full time

    At Citi, we believe that all parents deserve time to adjust to parenthood and bond with the newest members of their families.Benefits:We offer a variety of programs that help employees balance their work and life, including generous paid time off packages.We empower our employees to manage their financial well-being and help them plan for the future.In this...


  • Singapore This is an IT support group Full time

    The Claims and Benefits Manager plays a critical role in ensuring that shield claims are reviewed, assessed, and approved within service turnaround time. This includes attending to claims investigations, service recovery, and enquiry, as well as attending to medical clarification with hospitals and clinics.Key Responsibilities:Review, assess, and approve...


  • Singapore This Is An IT Support Group Full time

    Job Description:Citi is seeking a highly skilled Risk Management and AML Expert to lead our Case Review Investigation Unit in Singapore. This role requires a senior professional with expertise in Anti-Money Laundering (AML) regulations and risk management principles.About the Role:This position involves performing comprehensive risk reviews and...


  • Singapore Citibank Full time

    Job SummaryThe Citibank team is seeking a highly skilled professional to fill the role of Vice President, Case Review Investigation Unit Manager - Hybrid. This position involves leading a team of 8-10 FTEs in performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team.The successful candidate will be responsible...


  • Singapore This is an IT support group Full time

    At Citi, our mission is to empower and protect our firm by providing legal, compliance, investigative, and security services.We are currently seeking a highly skilled professional to join our team as an Officer, Case Review and Investigation (CRIU) Analyst - Hybrid based in Changi Business Park, Singapore.This role will involve performing risk and compliance...


  • Singapore PERTAPIS Education and Welfare Centre Full time

    Roles & ResponsibilitiesJob Description & Requirements1. Job Role• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.2....


  • Singapore Fullerton Healthcare Group Full time

    Job OverviewWe are seeking a skilled Health Claims Assessor to join our team at Fullerton Healthcare Group. In this role, you will be responsible for handling escalation or client complaints, providing effective solutions and maintaining open communication with clients and intermediaries to achieve satisfactory resolution of cases/complaints. You will also...


  • Singapore CASE Full time

    CASE is a global not-for-profit and membership association whose vision is to advance education to transform lives and society. Our mission is to inspire, challenge and equip communities of professionals to act effectively and with integrity to champion the success of their institutions. CASE serves over 90,000 advancement practitioners at nearly 3,000...


  • Singapore PERTAPIS Education and Welfare Centre Full time

    Roles & ResponsibilitiesJob Description & Requirements1. Job Role• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.2....


  • Singapore This is an IT support group Full time

    Citi's Anti-Money Laundering (AML) team empowers and protects the firm by providing legal, compliance, investigative, and security services.As an AML Compliance Risk Manager, you'll lead a team of 8-10 FTEs in conducting investigations and research on potentially suspicious clients using internal and external systems and databases.Your responsibilities...

  • Investigations Lead

    8 hours ago


    Singapore DBS Bank Limited Full time

    Company OverviewDBS Bank Limited is a leading financial institution that prioritizes the protection of its interests and reputation. Our Group Legal & Compliance team ensures that we maintain a good standing with our regulators, customers, and business partners.Job DescriptionWe are seeking a highly skilled Investigations Counsel to join our Fraud and...

  • Investigation Analyst

    2 weeks ago


    Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:-Investigate and process GIRO/FAST requests and inquiries; Perform daily reconciliation on outstanding investigation cases from start to finalization; Document all investigation cases handled daily for records, management reporting and performance measurement purposes; Perform any ad-hoc tasks such as regular...


  • Singapore CASE Full time

    Job DescriptionThe Senior Staff Accountant role is responsible for maintaining the accounting and financial services for assigned regions, including monthly bank reconciliations, journal entries, trial balances, and supporting the Senior Director, Finance and Senior Director, Financial Analysis in producing monthly financial reports.Key responsibilities...

  • Investigation Analyst

    2 weeks ago


    Singapore EVO OUTSOURCING SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description:- Investigate and process GIRO/FAST requests and inquiries; Perform daily reconciliation on outstanding investigation cases from start to finalization; Document all investigation cases handled daily for records, management reporting and performance measurement purposes; Perform any ad-hoc tasks such as regular...


  • Singapore DBS Bank Limited Full time

    About UsDBS Bank Limited is a leading financial institution that prioritizes the protection of its interests and reputation. Our Group Legal & Compliance team ensures that we maintain a good standing with our regulators, customers, and business partners.Job SummaryWe are seeking a highly skilled Investigations Counsel to join our Fraud and Internal...