Supervisor, Residential Case Management Unit
2 weeks ago
Job Description & Requirements
1. Job Role
• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.
2. Job Description
• Responsible for direction, coordination, management, review, implementation and evaluation of resident case management for the organisation in alignment with the organisation’s strategies and policies and procedures and directions of higher management.
• Manage and supervise a team of case workers and identify opportunities for team training and skills advancement.
• Manage the safe custody, discipline and needs of the residents in the Home.
• Maintain proper records of Admission and Discharge Register, Records of Residents’ Personal Effects and Disciplinary Meeting Records.
• Ensure all case management records, ECRM accounts, CANS and YLS assessments of residents are properly maintained and kept updated.
• Draft and review the Standard Operations Procedure and Best Practices of the Home in accordance to the Standard of Care and policies of the organisation.
• Prepare the Monthly Statistical Report.
• Assist the Head of Home in the Review Committee and Advisory Board meetings, attend court reviews and family conference and answer queries or clarifications from relevant stakeholders.
• Conduct regular assembly sessions with residents on feedback received from relevant stakeholders.
• Liaise with Clinical Consultants, Psychologists, Psychiatrists for consultation sessions where required.
• Manage and oversee the Individual Care Plan for all residents.
• Responsible for the Clinical Intervention components in the Home (include counselling, therapy and care services).
• Work closely with Programme Department and relevant stakeholders to analyse the needs of the residents and to ensure the effective execution of the programme in accordance to the resident’s needs.
• Supervise Trauma Informed Positive Behaviour Interventions and Supports (TIP-BIS) and SDM-PFS implementation in the Home.
• Establish and carry out proper training programs for staff in respect of laws, regulations and policies.
• Carry out any other tasks assigned by the Head of the Home, Deputy Head and higher management.
3. Candidate Requirements
• Bachelor’s Degree in Counselling or Psychology
• 2 years of experience in case management of residents
• Has supervisory management skills and knowledge
• Excellent interpersonal, verbal, and written communication skills
• Ability to work with all age groups
4. Work schedule
5 days work week
5. Work location
PERTAPIS Children's Home (PCH) - 993B Kovan Rd, Singapore 545676
*Disclaimer: Only shortlisted candidates will be contacted.
Tell employers what skills you have
Counselling
Management Skills
Listening Skills
Psychology
Team Training
Adaptability
Interventions
Assembly
Case Management
Ability To Learn
Utilization Review
-
Supervisor, Residential Case Management Unit
2 weeks ago
Singapore PERTAPIS Education and Welfare Centre Full timeRoles & ResponsibilitiesJob Description & Requirements1. Job Role• The Head of Case Management oversees a team of case workers responsible for resident care coordination. Develops and implements case management programs, including utilization review, intake or discharge planning, and manages the department as per the regulatory practices and policies.2....
-
Singapore Citibank (Switzerland) AG Full timeCitibank (Switzerland) AG is a leading global financial institution, committed to supporting the growth and development of our employees. As a Case Review Investigation Unit Manager, you will be responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team.The overall objective is to utilize in-depth...
-
Social Worker
2 weeks ago
Singapore BOYS' TOWN Full timeRoles & ResponsibilitiesPurposeThe incumbent will be responsible for the case management of residential boys.Responsibilities Case management and counselling of boys admitted under Child Protection Orders, Probation Orders, Family Guidance Orders MSF-referred cases and Compassionate Ground cases. Carry out admission procedures for boys admitted to Boys’...
-
Case Manager
2 weeks ago
Singapore Singapore Anglican Community Services Full timeRoles & ResponsibilitiesJob Summary:The incumbent will carry out basic case management work and apply intervention strategies appropriately, under the guidance of the supervisor, to resolve presenting issues and improve the well-being of clients. He/ she will also be involved in the centre's community outreach and public education initiatives as well as...
-
Case Review Investigation Unit Manager
6 days ago
Singapore This is an IT support group Full timeWhether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and...
-
Residential Management Supervisor
6 days ago
Singapore Nanyang Technological University Full timeJob OverviewThis role offers the opportunity to work in a dynamic team, contributing to the creation of a world-class campus living experience. As a Deputy Cluster Lead, you will play a crucial part in shaping the residential environment, overseeing daily operations, and ensuring the highest standards of customer service.Your primary responsibilities will...
-
Case Review Investigation Unit Manager
6 days ago
Singapore Citibank (Switzerland) AG Full timeCase Review Investigation Unit Manager - Vice President Case Review Investigation Unit Manager - Vice President Apply locations Singapore Singapore time type Full time posted on Posted 2 Days Ago job requisition id 25835465Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi , you’ll have...
-
Singapore PERTAPIS Education and Welfare Centre Full time1. Job Functions Ensure that residents comply with the Centre’s Rules and Regulations. Set up Individual Care Plans for all residents. Responsible for the Clinical Intervention components in the Centre (including counselling and caring services). Assist in ensuring the safe custody of residents. Work closely with other departments, government agencies, and...
-
Residential Facility Manager
6 days ago
Singapore Chambers Property Management Services Pte Ltd Full timeChambers Property Management Services Pte Ltd is seeking a motivated and results-driven Residential Facility Manager to join our team in Singapore. In this role, you will be responsible for overseeing the daily operations of our condominiums, including managing maintenance and repairs, handling resident inquiries, and ensuring compliance with regulations and...
-
Senior Assistant Manager, Residential Education
4 weeks ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeResidential Education (RE) in the Halls of Residence at NTU plays an integral role in the holistic development of students. Aligned with NTU's education goal of nurturing leaders with the 3 Cs: Character, Competence, and Cognitive agility, RE provides opportunities for students to integrate new knowledge and experiences into their residential hall life.The...
-
Social Worker
2 weeks ago
Singapore Children's Aid Society Full timeRoles & ResponsibilitiesJob SummaryThe Social Worker/ Case Worker in Melrose Home enables our residents in Out of Home Care to achieve their highest potential. He/she ensures that the Home and support network contributes to their biopsychosocial development, improves their longer term outlook while maintaining connections with next of kin.Job...
-
Residential Asset Manager
7 days ago
Singapore This Is An IT Support Group Full timeAbout the Role:We're seeking an experienced Residential Asset Manager to oversee the daily maintenance and operations of our residential properties. You will be the key person in ensuring that our properties meet the highest standards of quality and safety. Your role will involve conducting routine inspections, monitoring development projects, and addressing...
-
Residential Education Manager
7 days ago
Singapore NTU (Nanyang Technology University- Main Office-HR) Full timeJob DescriptionThe Assistant Manager, Residential Education plays a pivotal role in the holistic development of students at NTU. Aligned with the university's education goal of nurturing leaders with Character, Competence, and Cognitive Agility, this position oversees and manages the value chain of residential halls, providing opportunities for students to...
-
Senior Assistant Manager, Residential Education
2 weeks ago
Singapore NTU (Nanyang Technology University- MainOffice-HR) Full timeResidential Education (RE) in the Halls of Residence at NTUplays an integral role in the holistic development of students.Aligned with NTU's education goal of nurturing leaders with the 3Cs: Character, Competence, and Cognitive agility, RE providesopportunities for students to integrate new knowledge andexperiences into their residential halllife.The RE...
-
Residential Operations Manager
2 days ago
Singapore Marina Bay Sands Pte Ltd Full timeAbout the RoleIn this critical role as a Residential Operations Manager, you will play a pivotal part in maintaining the high standards of our hotel's residential services.Key ResponsibilitiesOversee Daily Operations: Ensure the smooth functioning of our residential department, including receiving and distributing reports, managing room assignments, and...
-
Leasing Executive
2 weeks ago
Singapore KNIGHT FRANK PROPERTY & FACILITIES MANAGEMENT PTE. LTD. Full timeRoles & ResponsibilitiesAt Knight Frank, we are leaders in real estate advisory services, driven by our commitment to delivering exceptional property and facilities management services. Our success is built on the expertise of our people, and we strive to create a culture where innovation, teamwork, and a client-first approach are at the forefront of...
-
Residential Housing Manager
4 days ago
Singapore SIL BRIGHT CONSTRUCTION PTE LTD Full timeSIL BRIGHT CONSTRUCTION PTE LTD is looking for a highly skilled Residential Housing Manager to lead our team. In this role, you will be responsible for managing construction projects from start to finish, ensuring that they meet our high standards of quality and efficiency.To be successful in this role, you will need to have at least 5 years of experience in...
-
Residential Property Manager
6 days ago
Singapore This Is An IT Support Group Full timeJob DescriptionThis Is An IT Support Group seeks a skilled Property Executive (Residential) to join our team. As a key member of our operations team, you will be responsible for managing the daily maintenance and operations of our assigned properties to maintain optimal conditions.You will conduct routine inspections to ensure common areas meet safety and...
-
Case Manager
2 weeks ago
Singapore Blue Cross Charitable Institution Full timeRoles & ResponsibilitiesJoin Us as a Case Manager – Make a Meaningful ImpactAre you passionate about improving lives and empowering individuals to overcome challenges? Do you thrive in a role that combines care coordination, advocacy, and program management? If so, we invite you to join our dedicated team as a Case Manager at Blue Cross Charitable...
-
Deputy Director of Residential Life
4 weeks ago
Singapore UNITED WORLD COLLEGE OF SOUTH EAST ASIA - EAST Full timeRoles & ResponsibilitiesUWCSEA East is seeking a Deputy Director of Residential Life to join us in May or August 2025.We are currently seeking a Deputy Director of Residential Life for our East Campus. The Deputy Director of Residential Life oversees operational and pastoral matters for the campus boarding community, reporting to the Director of Residential...