Contact Centre Monitoring Analyst

FIDRe C Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDRe C) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDRe C Contact...

FIDReC Contact Centre Specialist The Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the public, the FIDReC Contact...

Roles & ResponsibilitiesFIDReC Contact Centre SpecialistThe Financial Industry Disputes Resolution Centre (FIDReC) is an independent and impartial Alternative Dispute Resolution institution. It is the premier centre specialising in the resolution of financial disputes between consumers and financial institutions. As the first point of contact with the...

Job DescriptionWe are currently seeking a high-calibre professional to join our team as a Sales Performance Analyst, Contact Centre Lead.Company OverviewContact Centre Business plays a central role in maintaining our reputation as a leader in banking in Singapore. It serves as a vital channel in ensuring successful business development while addressing...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Contact Centre...

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. Contact Centre...

Job DescriptionWe are seeking a highly skilled Insight-Driven Contact Centre Data Analyst to join our team at AIA Singapore Private Limited. In this role, you will play a crucial part in helping us bridge the gap between data and customer engagement.The ideal candidate will have a proven track record of integrating insights from all touchpoints interactions...

Customer Service and Contact Centre Data Analyst Apply locations: Singapore, SG-AIA Singapore Time type: Full time Posted on: Posted Yesterday Job requisition id: JR-53255 At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone. It’s about finding new ways to not only better people's lives, but to better...

Roles & ResponsibilitiesWork Location:Must be okay with Both Alexandra and Maple Tree Business CentreShift Timing:5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 12:30am 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend,...

Job OverviewD L RESOURCES PTE LTD is seeking a skilled Business Analytics Monitoring Analyst to join our dynamic team. As a key member, you will play a vital role in promoting digital adoption for our valued customers and optimizing process efficiency within the Contact Centre.Key ResponsibilitiesMonitor real-time call queues and manage adherence to meet...

Up to $6.5 K per month + 1 month PB Contact Centre Manager (Government Project) Chai Chee Mon to Friday (8.30am to 6pm) Based in Singapore, we are a holistic talent solutions company and subsidiary of TDCX, with an extensive network of recruitment experts in over a dozen industries. Our team has a collective experience of over a decade when it comes to...

Job Title: Contact Centre Operations ManagerWe are seeking an experienced and skilled professional to fill the role of Contact Centre Operations Manager at Talentvis Singapore Pte. Ltd.About the Role:This is a leadership position responsible for overseeing the day-to-day operations of our contact centre, ensuring that we deliver exceptional customer service...

Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Contact Centre Business plays a central role in maintaining our reputation as a leader in banking in Hong Kong. It serves as a vital channel in ensuring successful...

Some careers have more impact than others. If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued. Contact Centre Business plays a central role in maintaining our reputation as a leader in banking in Hong Kong. It serves as a vital channel in ensuring successful...

Vice President, Sales Analyst, Contact Centre - Wealth & Personal Banking HSBC Singapore Posted 2 days ago | Hybrid Job | Permanent | CompetitiveSome careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the...

Vice President, Sales Analyst, Contact Centre - Wealth & Personal Banking HSBC SingaporePosted 2 days ago | Hybrid Job | Permanent | Competitive Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the...

Role OverviewWe are seeking a skilled and experienced Dynamic Contact Centre Leader to drive operational excellence and team success in our dynamic contact centre environment.About the RoleCollaborate with the Operations Manager to oversee day-to-day operations, ensuring seamless delivery of services and achievement of business objectives.Develop and...

Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you...

Job description Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support...

Job DescriptionWe are seeking a highly skilled Contact Centre Programme Manager to join our team at Agape CP Holdings Pte. Ltd.About the RoleThis is an exciting opportunity for a motivated and experienced professional to lead our contact centre programme, ensuring high-quality service delivery to our clients.The successful candidate will be responsible for...