Hotel Guest Service Agent

4 weeks ago


Singapore HRNET VENTURES PTE. LTD. Full time
Roles & Responsibilities

Working Days: 5 days across Monday to Sunday
Working Hours: 44 hours a week


Duties:
- Facilitate smooth check-ins and check-outs for guests.
- Deliver exceptional front desk services to ensure guest satisfaction.
- Efficiently assign rooms and handling administrative tasks.
- Process guest payments with attention to detail and professionalism.
- Collaborate with bell service and staff management to ensure seamless operations.
- Serving as a knowledgeable resource for guests, providing information on hotel facilities and room amenities.
- Accommodating both general and unique requests to enhance the guest experience.
- Skillfully defusing conflicts or tense situations with guests to maintain a harmonious environment.



Applicants who possess the relevant experience or interest are most welcome to apply.

For quicker response, you may WhatsApp 83990294 in the following format.
Position Applied:
Name:
Residential Area:

Only shortlisted candidates will be notified.

Lau Zi Xian | R2199216
HRnet Ventures Pte Ltd | 24C2435


Tell employers what skills you have

Front Office
Quality Assurance
Housekeeping
Interpersonal Skills
Property
Adaptability
Authorization
Attention to Detail
Transportation
Pressure
Cashiering
Wellbeing
Customer Service
Staff Management
Hospitality
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