Current jobs related to Guest Services Agent - Singapore - MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED

  • Guest Services Agent

    2 months ago

    Singapore DHI DOWNTOWN PTE. LTD. Full time

    Roles & ResponsibilitiesWe are looking for a Guest Service Agent (Customer Service Representative) to join our exciting and fast-growing company. Based at Dao by Dorsett AMTD Singapore, you have an important responsibility - but like all positions in Dorsett, you are not alone! We are here to assist by supporting you with great practices. You will have the...

  • Guest Services Agent

    1 week ago

    Singapore KATONG HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesAre you ready to make the SMART career choice? Holiday Inn Express is the smart choice for savvy business and leisure travelers, offering a relaxed, affordable and hassle-free stay every time. Located at the heart of key business and leisure districts, every Holiday Inn Express is just steps away from dining and entertainment options....

  • Guest Service Agent

    2 months ago

    Singapore MARINA BAY SANDS PTE. LTD. Full time

    Roles & ResponsibilitiesJOB SCOPEAs a Pool Guest Service Agent, you will be part of the team operating one of the world’s most iconic and Instragramable Infinity Pool. Being a Pool Guest Service Agent, you will deliver the highest level of guest service to ensure guest experience a luxurious and leave them with an unforgettable memories.The role will...

  • Guest Services Agent

    2 months ago

    Singapore BIDEFORD HOUSE PTE. LTD. Full time

    Roles & ResponsibilitiesCOMO Metropolitan Singapore marks a debut homecoming for our Singapore-founded company. It's the first time COMO Group’s signature brands – COMO Hotels and Resorts, a multi-label fashion retail space curated by Club 21, a new urban wellness space by COMO Shambhala, contemporary international dining by COMO Cuisine, as well as...

  • Guest Service Ambassador

    9 hours ago

    Singapore MCI Career Services Pte Ltd Full time

    Job Summary:As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests. You will register and room all arrivals in accordance with hotel standards, assist with guests' luggage, and perform personalized check-in, check-out, and room change procedures efficiently and promptly.Key Responsibilities:Register and...

  • Guest Service Agent

    1 week ago

    Singapore MARINA BAY SANDS PTE. LTD. Full time

    Roles & ResponsibilitiesJob ResponsibilitiesAccomplish Day to Day Operations Prepare workstation at the start of shift and ensure all equipment and required work materials are in order. Handle room registration of arriving guests in accordance to the Service Quality Review standards to achieve optimal customer satisfaction. Up to date of internal...

  • Guest Service Agent

    1 week ago

    Singapore HARILELA HOTELS (SINGAPORE) PTE LTD Full time

    Roles & ResponsibilitiesAt Holiday Inn® Hotels & Resorts, our job is to bring the joy of travel to everyone. That’s where you come in. When you’re part of the Holiday Inn Hotels & Resorts brand, you’re more than just a job title.At Holiday Inn, we look for people who are friendly, welcoming and full of life; people who are always finding ways to make...

  • Minibar Guest Service Agent

    2 months ago

    Singapore MARINA BAY SANDS PTE. LTD. Full time

    Roles & ResponsibilitiesJOB SCOPESummary of Job ResponsibilitiesAs a Minibar Guest Service Agent, you are responsible for the handling and receiving of all inventories. You will also be responsible to ensure that all minibar carts are fully stocked for daily operations and work cohesively to support operations with ad-hoc service requests.Job...

  • Hotel Guest Service Agent

    1 week ago

    Singapore HRNET VENTURES PTE. LTD. Full time

    Roles & ResponsibilitiesWorking Days: 5 days across Monday to SundayWorking Hours: 44 hours a weekDuties:- Facilitate smooth check-ins and check-outs for guests.- Deliver exceptional front desk services to ensure guest satisfaction.- Efficiently assign rooms and handling administrative tasks.- Process guest payments with attention to detail and...

  • Marriott Guest Services Representative

    3 days ago

    Singapore Marriott International Full time

    Job Summary: We are seeking a highly motivated and detail-oriented Guest Services Agent to join our team at Marriott International. The successful candidate will be responsible for providing exceptional guest service, responding to guest requests, and ensuring a seamless stay experience for our valued customers.Key Responsibilities:Respond to guest requests...

  • Senior Guest Service Agent

    2 months ago

    Singapore MARINA BAY SANDS PTE. LTD. Full time

    Roles & ResponsibilitiesJOB SCOPEJob Responsibilities Maintain the flower freshness in all displays and arrangements. Receive deliveries and ensure that they meet the required standards. Ensure that all requisitions and deliveries are made timely. Ensure that supplies in the workshop are fresh and well-presented. Assist the Supervisor and Manager in...

  • Guest Service Ambassador

    3 days ago

    Singapore Marina Bay Sands Full time

    Job OverviewAs a Guest Service Agent at Marina Bay Sands, you will play a pivotal role in ensuring exceptional guest experiences.Key ResponsibilitiesOrganize and maintain uniform inventory, ensuring a seamless guest experience.Assist at the Wardrobe Counter, addressing queries and requests from team members and guests.Provide prompt responses to internal and...

  • Front Office

    1 week ago

    Singapore REAGLE MANAGEMENT HOLDINGS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Highlights Be part of a dynamic team! Career progression opportunities Hotel is located centrally and near MRTResponsibilities Assist guests with check-in and check-out as well as other Guest Service-related duties. Coordinate and work closely with Housekeeping and Facilities team to ensure on the overall quality of guest...

  • Door Service Agent

    2 months ago

    Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Roles & ResponsibilitiesJOB SUMMARYBeing the first impression of all guests at the Driveway, the Door Service Agent shall assist guests at the Hotel’s Forecourt. Co-ordinate with the Bell Service Agents in loading and unloading of the guest’s luggage from their cars / taxi but primarily to open their doors and offer parking spaces when appropriate....

  • Pool Guest Service Ambassador

    3 days ago

    Singapore Marina Bay Sands Full time

    Job ScopeAs a Pool Guest Service Agent at Marina Bay Sands, you will be part of the team operating one of the world's most iconic infinity pools. Your role will involve delivering exceptional guest service to ensure a luxurious experience for our guests, leaving them with unforgettable memories.Key ResponsibilitiesWarmly welcome and engage all guests...

  • Guest Service Agent – Housekeeping

    2 months ago

    Singapore MARINA BAY SANDS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description Thorough cleaning of guest rooms consists of replacing all linen and towels in the room, vacuuming and dusting, replacing guest supplies, and thorough bathroom cleaning. Notify the Housekeeping Management or the Engineering Department of any maintenance or repair that needs to be done. Must be very responsive to...

  • Customer Service Agent

    1 week ago

    Singapore XDEL SINGAPORE PTE LTD Full time

    Roles & ResponsibilitiesAs a Customer Service Agent, you are the voice of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints.You will be working with various departments to ensure...

  • Airline Customer Service Agent

    1 week ago

    Singapore JJ CONSULTING SERVICES Full time

    Roles & Responsibilities​Our client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers...

  • Hotel Guest Service Agent

    1 week ago

    Singapore HOTEL MIRAMAR (SINGAPORE) LIMITED Full time

    Roles & ResponsibilitiesWe take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and...

  • Guest Relations Agent

    1 month ago

    Singapore SINGAPORE MARRIOTT TANG PLAZA HOTEL Full time

    Roles & ResponsibilitiesJOB SUMMARYResponsible for the day-to-day services of the Concierge and Bell operations. Ensuring satisfaction and comfort of all guests, and also keeping up of the desk area. The Concierge is also responsible for ensuring all Bell associates conduct their work ethically and with integrity. The Concierge should also be fully aware of...

Guest Services Agent

2 months ago

Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full time
Roles & Responsibilities

Operations

· To ensure that all VIP arrival rooms are checked and amenities in the room prior to the guest’s arrival.

· To welcome and bid farewell to all VIP guest

· To develop and maintain close business contact with house guests and to provide personalized service whenever possible.

· To attend to guest's requests and complaints

· To ensure effective communication via daily briefing, weekly updates, and monthly brainstorming within the department.


Guest Services

· To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.

· To deal with irate guests and find ways to resolve issues to the guest's satisfaction.

· To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.


Tell employers what skills you have

Front Office
Upselling
Microsoft Excel
Entertainment
Currency
Quality Assurance
Housekeeping
VIP
Property
Adaptability
Authorization
Transportation
Pressure
Cashiering
Communication Skills
Customer Satisfaction
Wellbeing
Customer Orientation
Hospitality