Guest Service Agent

3 months ago


Singapore HOTEL ROYAL @ QUEENS (SINGAPORE) PTE. LTD. Full time
Roles & Responsibilities

Responsibilities

  • Assist all aspect of the front desk (including check-in/outs)
  • Attend to guest’s enquiries, request and complaints in a timely and courteous manner
  • Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation.

Requirements

  • Minimum GCE ‘O’ Level and above
  • Relevant experience in similar capacity would be an advantage
  • Team player, work independently
  • Excellent interpersonal and communication skills
  • Able to work 3 rotating shifts / Weekends / PH

Tell employers what skills you have

Front Office
Interpersonal Skills
Adaptability
Pressure
Cashiering
Communication Skills
Wellbeing
Team Player
Customer Service
Hospitality
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