Guest Service Agent
3 months ago
Responsibilities
- Assist all aspect of the front desk (including check-in/outs)
- Attend to guest’s enquiries, request and complaints in a timely and courteous manner
- Co-ordinate/liaise with other departments in all areas of operations: housekeeping, room service, maintenance, reservation.
Requirements
- Minimum GCE ‘O’ Level and above
- Relevant experience in similar capacity would be an advantage
- Team player, work independently
- Excellent interpersonal and communication skills
- Able to work 3 rotating shifts / Weekends / PH
Tell employers what skills you have
Front Office
Interpersonal Skills
Adaptability
Pressure
Cashiering
Communication Skills
Wellbeing
Team Player
Customer Service
Hospitality
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