F&B Management Trainee
2 months ago
If you love great food and coffee and enjoy working in a cafe setting, this is the place for you
Job Description:
- To undergo training for the skill sets of non-supervisory roles to understand and perform the functions.
- To undergo management trainings and responsibilities so as to be able to lead and manage both operations and management
- Complete all trainings and acquire the knowledge and skills to perform independently.
- Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld.
- Handle food and beverage preparation and ensure desired quality and standards are achieved
- Provide excellent service experience to all customers
- Handle all customer queries and feedback in a professional and timely manner
- Monitor and ensure the quality of food, customer services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards
- Handle cashiering duties and managing of ordering systems
- Rostering and managing of staff and attendance
- Conduct service training and improvements
- Report to Management regarding sales results and productivity
- Develop marketing strategies to improve sales and profitability
- Ensure that policies and standard operating procedures are strictly adhered to
- Oversee purchasing to stay within budget
- Able to be a backup for all position
- Assist any ad-hoc duties assigned by Supervisor/Manager
- Able to perform additional duties as requested by the Management as and when required
Job Requirement:
- Team player
- Customer-centric
- Interested in F&B industry
- Have a "willingness to learn" attitude
- Able to work independently and under pressure
- At least 1 year of relevant supervisory experience
- Ability to work on Flexi shift, and able to work on Weekends & Public Holidays
- 6 days work week
Benefits:
- Staff Meal
- Staff Discount
- Birthday Voucher
- Uniform will be provided
- Sales Target Incentive
Tell employers what skills you have
Ability to Multitask
Excellent Communication Skills
Customer Service Oriented
Teamwork
POS
Ability To Work Under Pressure
Ability To Work Independently
Housekeeping
Food Quality
Inventory
Food and Beverage Safety and Hygiene
resolving customer complaints
cleanliness of the store
Processing customer orders
Greet customers
Barista Training
Team Leadership
Cashiering
Team Player
Scheduling
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