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F&B Management Trainee

2 months ago

Singapore KENZEN ORCHARD PTE. LTD. Full time
Roles & Responsibilities

If you love great food & coffee and enjoy working in a cafe setting, this is the place for you


Job Description:

  • To undergo training for the skill sets of non-supervisory roles to understand and perform the functions.
  • To undergo management trainings and responsibilities so as to be able to lead and manage both operations and management
  • Complete all trainings and acquire the knowledge and skills to perform independently.
  • Perform duties in the best interest of the Company, ensuring that the corporate Vision, Mission statement and Values are upheld.
  • Handle food and beverage preparation and ensure desired quality and standards are achieved
  • Provide excellent service experience to all customers
  • Handle all customer queries and feedback in a professional and timely manner
  • Monitor and ensure the quality of food, customer services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company’s standards
  • Handle cashiering duties and managing of ordering systems
  • Rostering and managing of staff and attendance
  • Conduct service training and improvements
  • Report to Management regarding sales results and productivity
  • Develop marketing strategies to improve sales and profitability
  • Ensure that policies and standard operating procedures are strictly adhered to
  • Oversee purchasing to stay within budget
  • Able to be a backup for all position
  • Assist any ad-hoc duties assigned by Supervisors/Managers
  • Able to perform additional duties as requested by the Management as and when required

Job Requirement:

  • Previous management trainee experience preferred in the hospitality or F&B industry.
  • Ability to work independently and work under pressure
  • Have a "willingness to learn" attitude
  • Team player
  • Customer-centric
  • Able to perform flexi shift, and able to work on weekends & public holidays
  • 6 days work week

Benefit:

  • Staff Meal
  • Staff Discount
  • Birthday Voucher
  • Uniform will be provided
  • Sales Target Incentive

Tell employers what skills you have

Ability to Multitask
Excellent Communication Skills
Customer Service Oriented
POS
Ability To Work Under Pressure
Ability To Work Independently
Housekeeping
Inventory
Food and Beverage Safety and Hygiene
cleanliness of the store
Processing customer orders
Barista Training
Team Leadership
Cashiering
Train New Employees
Team Player
serving customers
Scheduling
Team Work