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Customer Care Officer

2 months ago


Singapore WECRUIT PTE. LTD. Full time
Roles & Responsibilities

Responsibilities:

  • Identify and assess customer's needs to achive satisfaction.
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Any others ad-hoc duties as assigned

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270


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Resolve guest complaints
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Review complaints
serve customer
Facebook Advertising
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customer events
customer needs
Instagram
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Customer Care
assess complaints
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Handle guest complaints
help customers
Microsoft C
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assess
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