Client Service Executive

3 hours ago


Singapore W.L.P PTE. LTD. Full time
Roles & Responsibilities

Client Portfolio Management

  • Lead and manage a portfolio of clients, providing end to end support offering a seamless and comprehensive suite of services encompassing Corporate Secretarial, Accounting, Financial reporting, Payroll, Courses and Tax Compliance.
  • Serve as the primary point of contact for clients, understanding their specific needs and delivering tailored solutions.
  • Build and develop the rapport with new and existing clients to keep them satisfied with our services in order to get the most possible renewals.

Content Development & Portfolio Acquisition

  • Develop and implement comprehensive social media content that aligns with overall marketing objectives and business goals. Create and manage a content calendar (daily posts) on individual Tiktok/Instagram/Youtube
  • Track, analyze, and report on performance metrics using social media analytics and native insights. Use data to inform and optimize future strategies.
  • Stay current with trends, platform updates, and best practices. Identify new opportunities and propose innovative ideas to keep the brand relevant and ahead of the competition.
  • Attending face to face client meeting to understand business needs and consultatively pitch our solutions.
  • Build and enhance relationship with clients to grow portfolio.
  • Report on sales activity on a weekly basis.
  • Other general admin duties as assigned.

Requirements

  • A strong work ethic, positive attitude and genuine desire to learn.
  • Candidates with no experience are welcome to apply as training will be provided.
  • Candidates with prior experience in related fields can be considered for senior position.

Tell employers what skills you have

Account Management
Microsoft PowerPoint
Microsoft Office
Microsoft Excel
Advertising
Social Media
Administration
Payroll
Accounting
Portfolio Management
Tax Compliance
Customer Service
Content Development
Service Delivery
Financial Reporting
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