Client Service Executive

1 week ago


Singapore THINK TEACH ACADEMY PTE. LTD. Full time
Roles & Responsibilities

We’re looking for a proactive, detail-oriented individual with 2-3 years of experience to join our team as a Client Service Executive. If you’re passionate about providing exceptional service and building meaningful relationships with clients, this could be the perfect role for you


About the Role:

• Serve as the primary point of contact for our clients, addressing inquiries and resolving issues with efficiency and care.

• Coordinate and manage client accounts, ensuring smooth delivery of services and maintaining high levels of client satisfaction.

• Assist in preparing client reports, presentations, and performance summaries.

• Support the sales and marketing team by providing insights from client feedback and identifying potential opportunities for growth.

• Collaborate with internal teams to enhance the overall client experience and streamline service delivery processes.


What We’re Looking For:

• 2-3 years of experience in client servicing, customer support, or related roles.

• Strong interpersonal and communication skills, with high proficiency in English.

• An organized and detail-oriented approach to managing multiple client accounts.

• A proactive problem-solver with the ability to stay calm under pressure.

• Familiarity with CRM tools or related software is a bonus.


If you’re someone with a passion for creating outstanding client experiences and a drive to excel in a fast-paced environment, we want to hear from you This is your opportunity to take your skills to the next level in a supportive and collaborative team.



Tell employers what skills you have

CRM
Account Management
Microsoft Office
Microsoft Excel
Advertising
Customer Support
Stay Calm Under Pressure
Administration
Pressure
Communication Skills
Excel
Customer Service
Service Delivery
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