Client Service Executive

15 hours ago


Singapore MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD Full time

Unlock a challenging and rewarding career as a Client Service Associate with MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD

About the Role

We are seeking an experienced and skilled professional to join our team as a Client Service Associate. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service, resolving complex issues, and driving business growth.

Key Responsibilities:
  • Client Management: Serve as the primary point of contact for clients, providing timely responses to inquiries, and ensuring seamless resolution of issues.
  • Relationship Building: Foster strong relationships with internal teams, identify areas for improvement, and implement solutions to enhance client satisfaction.
  • Industry Expertise: Stay up-to-date with industry best practices and market intelligence to offer value-added services, such as client digital solutions.
  • Service Initiatives: Drive and plan service initiatives, such as Service Account Plans and Service Reviews, to improve client experience and process efficiency.
  • Data Analysis: Analyze trends and data, and present findings to clients to identify opportunities for service and process improvements.
Requirements:
  • Education: Degree in Banking, Finance, Business, or equivalent.
  • Experience: 5-10 years of relevant product/financial experience in banking or client service.
  • Product Knowledge: Foundation in transaction banking product knowledge (e.g., FX, Payments, Trade Finance, Cash Management).
  • Interpersonal Skills: Excellent interpersonal skills and a positive attitude.
  • Analytical Skills: Excellent analytical skills and detail-oriented.
About Us

MANPOWER STAFFING SERVICES (SINGAPORE) PTE LTD is a leading staffing agency that provides innovative solutions to meet the needs of our clients. We offer competitive salaries and benefits packages, as well as opportunities for professional growth and development.

The estimated salary for this role is SGD $80,000 - SGD $120,000 per annum, depending on experience and qualifications. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, please submit your application.


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