Director of Operations

3 weeks ago

Singapore SUNNYSTEP PTE. LTD. Full time
Roles & Responsibilities

Sunnystep is a science-led footwear company dedicated to combining science, sustainability, and style to minimize body stress and maximize comfort. We are on a mission to redefine everyday walking by designing shoes that are both highly functional and aesthetically versatile. Having completed a successful rebranding, Sunnystep is expanding rapidly and seeking a high-performance leader to drive operational efficiency and financial growth.

The Director of Operations & Finance is a strategic and hands-on leadership role responsible for optimizing Sunnystep's retail operations, supply chain, and financial performance to enable sustainable growth. This role requires strong analytical skills, financial acumen, operational excellence, and leadership capabilities to drive efficiency, cost-effectiveness, and strategic expansion.

Key Responsibilities:

  1. Operations Management
  • Oversee end-to-end retail and supply chain operations to ensure efficiency, cost-effectiveness, and seamless customer experience.
  • Lead process improvements across inventory management, fulfillment, logistics, and retail operations to enhance profitability.
  • Optimize operational workflows, technology adoption, and automation to increase productivity.
  • Establish and track KPIs for operational efficiency, ensuring timely execution of key initiatives.
  • Ensure Sunnystep Speed – act with urgency, agility, and clarity in operational decision-making.
  1. Financial Strategy & Management
  • Develop and execute financial strategies to support revenue growth and profitability targets.
  • Oversee financial planning, budgeting, forecasting, and cash flow management to maintain a healthy financial position.
  • Ensure robust cost control measures, margin optimization, and capital allocation strategies.
  • Conduct financial analysis to support business decisions, expansion plans, and risk management.
  • Lead financial reporting, compliance, and audits to uphold financial integrity.
  1. Business Performance & Growth
  • Drive strategic cost efficiencies while maintaining product quality and customer satisfaction.
  • Benchmark against industry best practices to optimize store operations and sales performance.
  • Partner with the CEO and leadership team to drive strategic growth initiatives and improve Sunnystep's scalability.
  • Identify opportunities for international expansion, operational scalability, and market penetration.
  1. Leadership & Team Management
  • Lead and mentor operations, finance, and supply chain teams to achieve high performance.
  • Foster a culture of Extreme Ownership, empowering teams to take full responsibility for outcomes.
  • Implement Radical Honesty by ensuring transparency in financial performance and operational decisions.
  • Collaborate cross-functionally with retail, marketing, product, and HR teams to align operational strategies with business goals.

Key Requirements:

Must-Have Skills & Experience:

8+ years of experience in operations, finance, supply chain, or general management, preferably in retail, consumer goods, or e-commerce.

Proven track record in scaling operational and financial functions in a fast-growing company.

Strong understanding of P&L management, cash flow, and financial planning.

Expertise in inventory management, logistics, and cost optimization strategies.

Hands-on experience in process improvement, automation, and operational efficiency.

Excellent leadership skills with a bias for action and results-oriented mindset.

Nice-to-Have Skills:

Experience in multi-store retail operations and international expansion.

Background in finance, business analytics, or management consulting.

Knowledge of ERP systems, financial modeling, and supply chain best practices.

Key Attributes for Success

Radical Honesty – Foster openness and transparency in communication. Share feedback directly, build trust, and address challenges with honesty.

Exceed Expectations – Relentlessly pursue operational and financial excellence.

Extreme Ownership – Own outcomes, solve problems proactively, and lead with accountability.

Obsess with the Details – Every dollar and process matters. No inefficiency is too small to fix.

Sunnystep Speed – Prioritize impact and act with urgency.

Thoughtful Frugality – Optimize costs while maintaining business effectiveness.

Why Join Sunnystep?

High-impact role in a fast-growing, mission-driven company.

Direct influence on business strategy, profitability, and operational success.

Work with a passionate team that values ownership, excellence, and innovation.

Opportunities for growth as Sunnystep expands regionally and internationally.

If you are a high-performance leader who thrives in a fast-paced environment and wants to build a scalable, high-growth consumer brand, we'd love to hear from you

Apply now and step into a leadership role that makes a real impact

Tell employers what skills you have

Forecasting
Leadership
Operational Excellence
Analytical Skills
Process Improvement
ERP
Supply Chain
Operations Management
Risk Management
Strategy
Business Strategy
Financial Modeling
Accountability
Budgeting
Capital

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