![LYNEER CORP (SINGAPORE) PTE. LTD.](https://media.trabajo.org/img/noimg.jpg)
L2 production support
2 months ago
- 3 to 6 years of experiences. Perform work in shifts to provide 24/7 on-site or on-call support
- To support linux/Java/MariaDb applications.
- Incident and Problemmanagement
- Should have knowledge on SRE. Best practices and able to adhere to SRE guidelines in the work.
- Provide root cause analysis techniques to determine cause and resolve complex system issues.
- Perform post-resolution follow-ups to ensure problems have been adequately resolved.
- Communicate application problems and issues to key stakeholders, including management, development teams, end users, and unit leaders.
- Work with onsite and offshore teams across multiple technologies/applications
- Continuous improvement of the system, eq. removal of TOIL, job automation, performance tuning.
- Proactive management of production services by measuring and monitoring availability, latency, throughput, user journeys and overall system health.
- Shift Timing
- Morning shift 6am to 3pm
- General shift 9am to 6pm.
- Afternoon shift 2pm to 11pm
- Night shift 10pm to 7am.
Need to support including night shift, weekends and public holidays
Tell employers what skills you have
Oracle
Management Development
Physics
Investment Banking
Root Cause Analysis
Scripting
Throughput
Unix
SQL
Application Support
Python
Banking
Performance Tuning
ITIL
Java
Linux
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