Call Center Admin Officer

Our reputable client is looking to hire Customer Call Center Officer (Call Center) **Job Responsibilities & Duties** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

Our reputable client is looking for Customer Contact Center Officer to be based in Singapore. **Job Responsibilities & Duties - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

Our reputable client is looking to hire Customer Call Center Officer to be based in Singapore **Job Responsibilities & Duties** - Follow-up on all outstanding incidents/cases - Logged all calls reported into the case management system - Maintains and accurately update customer’s enquiry, problem and resolution into the case management system **Minimum...

**Our esteemed client, an established MNC, is searching for a Call Center Officer**: **Responsibilities**: - Monitor the service quality to ensure customer / experience / service quality meet the standard. - Follow up on customer's enquiries, requests and feedback with customers and internal stakeholder. - Review and enhance processes and procedures to...

**Call Center cum Admin** - Attending to inbound / outbound calls - To address customer issues and resolve them in a timely and efficient manner. - Ensure follow up on cases escalated - Provide administrative support assigned by Project Manager - Other ad hoc duties as assigned by Project Manager **Requirement**: Basic English / Short notice will be...

**Call Center Trainer** - 12 months contract **The Client** - MNC IT Consulting **The Opportunity** - Developing call centers' education materials, such as digital presentations, how-to manuals, and instructional videos. - Preparing procedures and policies regarding sales techniques and appropriate agent conduct. - Scheduling and conducting training...

Roles & ResponsibilitiesWhat you'll doActively reach out to interested Driver Partners via phone calls to provide guidance on the onboarding process Provide support to resolve Drivers general queries via emails, ZOHO, WhatsApp, or walk-ins Assist in Driver offboarding tasks i.e. updating bank account details and deposit/wallet balance refund Verify...

**Call Centre Officers**: To consistently meet the Customer Centre targets set (KPIs) without compromising quality of service delivery - To ensure accuracy and compliant for all customers’ requests - To successfully cross-buy the Bank’s products and services - To successfully migrate customers to Bank’s digital platform by understanding customers’...

Handle incoming/outgoing calls from/to customers & drivers - Logging orders/service requests into the system - General admin duties - Manage customer's feedback and complaints. - Assist with Adhoc duties when assigned by Supervisor/Manager **Job Requirements** **Two Rotation shift**: - **5 days work weeks from Mondays to Sundays**: - 2 days off based...

**Call Center / Customer Service / Hospitality Exp**: - **5 Days / Able to work on Weekend** **Responsibilities**: - Follow up on escalated cases and perform call back if required to - Ad hoc duties as assigned **Requirements**: - Possess call centre / customer service experience - Good communications and interpersonal skills - Customer service...

CSO- Call Center Officer - Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. - Ability to understand customers’ needs and provide appropriate solutions and attention - Identify cross-sell opportunities during customer interaction -...

COMPANY DESCRIPTION KS Academia Prep is a leading educational center based in Singapore specializing in IB Diploma tuition as well as IGCSE, TOEFL, SAT, and AP DESIGNATION : [KS ACADEMIA PREP] Tuition Center Admin RESPONSIBILITIES - Scheduling (Timetable management) - Issuing invoices - Managing phone calls (checking and answering messages) - Assisting...

COMPANY DESCRIPTION Incorporated in September 1992, Call Lade Enterprises Pte Ltd provides labour contracting services and container handling services to PSA. With a workforce of over 500 employees, Call Lade Enterprises is currently one of the leading service providing firms in the industry. We also supply manpower to other reputable companies, including...

Roles & ResponsibilitiesMultiple openings available at various departments,contracts can range from 1 month to 1 year (can choose which to apply) Both shift work and office hours are available How to Apply: Send your resume to jocelynchan@recruitexpress.com.sg Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)Company EA Licence...

Roles & ResponsibilitiesMultiple openings available at various departments,contracts can range from 1 month to 1 year (can choose which to apply) Both shift work and office hours are available How to Apply: Send your resume to jocelynchan@recruitexpress.com.sg Jocelyn Chan | Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)Company EA Licence...

**Work Timings & expectations: Able to work staggered office hours on rotation and 5.5 day work per week (alternate Saturdays and 5th Saturdays) Staggered office hours for Mon to Fri: 8 am - 5 pm, 8.30 am - 5.30 pm, 9 am - 6 pm, or 11 am - 8 pm Staggered office hours for Saturday : 8 am - 12 pm, 8.30 am - 12.30pm, 9 am - 1 pm or 10 am - 2 pm - Achievement...

Roles & Responsibilities· Handle inbound and outbound customer calls professionally and efficiently.· Respond to customer inquiries, resolve complaints, and provide accurate information.· Stay updated on company products, services, and policies.Elsa Fontanne (CEI No. R24124496)Recruitment ConsultantContact Number: 67860100Email Address:...

Roles & Responsibilities· Handle inbound and outbound customer calls professionally and efficiently.· Respond to customer inquiries, resolve complaints, and provide accurate information.· Stay updated on company products, services, and policies.Elsa Fontanne (CEI No. R24124496)Recruitment ConsultantContact Number: 67860100Email Address:...

Call Centre / Customer Service Exp - No Exp Welcome & Training Will Be Provided - 5 Days / Office Hour / Able to work on Weekend - Able to commence work immediately **Responsibilities**: - Handle inbound calls - Address customers' enquiries - Follow up on escalated cases and perform call back when required - Maintain a positive and helpful approach in...

**Responsibilities**: - Supervising the call center - Manage staff roaster - Perform call back to the customer and coordinate follow-up actions/service recovery with various departments when necessary - Training will be provided - Identify and assess customers’ needs to achieve satisfaction - Take the extra mile to engage customers - Familiar with...