IT Admin

6 days ago


Singapore PCCW SOLUTIONS INSYS PTE. LTD. Full time
Roles & Responsibilities

The IT Admin shall assist in raising the necessary Service Requests (SRs), manage WOG related service requests, helpdesk/incident tickets and servicing of GovTech initiatives. the IT Admin shall assist in preparing/filling the required forms and documents such as:

  • Form submission for creation, deletion and access control of related accounts,
  • Form submission for transfer of equipment,
  • Submission of IT Service Requests,
  • Monitoring and tracking of requests, etc.

The IT Admin is to assist in other administrative support but not limited to such as:

  • Ensuring that IT inventory records are updated with purchase/delivery orders and maintenance contract details.
  • Verifying requests by 3rd-party vendors against IT equipment and service inventory records.
  • Documentation of Computer Centre SOP.

The IT Admin will also assist in manning the IT Care Centre to provide enhanced customer service for walk-in, phone and email requests.


Tell employers what skills you have

Troubleshooting
Microsoft Office
Microsoft Excel
Inventory
Critical Thinking
Administration
Payroll
Data Entry
Access Control
Accounting
Cash Management
Administrative Support
Team Player
Microsoft Word
Customer Service

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