Professional Services Coordinator

4 days ago

Singapore F5 NETWORKS SINGAPORE PTE LTD Full time
Roles & Responsibilities

At F5, we strive to bring a better digital world to life. Our teams empower organizations across the globe to create, secure, and run applications that enhance how we experience our evolving digital world. We are passionate about cybersecurity, from protecting consumers from fraud to enabling companies to focus on innovation.

Everything we do centers around people. That means we obsess over how to make the lives of our customers, and their customers, better. And it means we prioritize a diverse F5 community where each individual can thrive.

Role Overview:

Our PS Coordination team work as part of our highly regarded APCJ Consulting Group.

Support the F5 Professional Services Sales and Consulting effort working with customers, distributors and various groups within F5 including:  Order Administration, Professional Services Sales, Consulting Management and Consultants. Coordinate the resource assignment, delivery, billing and revenue recognition of F5 Professional Services offerings.

What you will do:

  • Coordinates, schedules and tracks the delivery of F5 Professional Services such as Implementations and Consulting engagements
  • Accurately and timely processes and validates billing for Implementations and Consulting engagements
  • Tracking, processing and forecasting revenue for PS services and Consulting engagements.
  • Tracks Consulting Engagements and Installations from creation to closure in F5 systems
  • Works with PS Management, Sales and Accounting teams to resolve engagement-related questions or issues
  • Ensuring Consulting Engagements and Installations are delivered to closure in Oracle and Professional Services Automation Tool (PSA).
  • Sends follow up Customer Satisfaction Surveys to customers once work is complete

Knowledge, Skills and Abilities

  • Excellent communications skills – both oral and written
  • Self-motivated and self-starter
  • Ability to multi-task in fast paced, demanding environment.
  • Team player where appropriate and a quick learner
  • Demonstrated Project Coordination skills or equivalent
  • Great attention to details
  • Working knowledge of Office 365 family (Outlook, MS Word, MS Excel, MS PowerPoint and SharePoint) is required
  • Experience with Professional Services and/or Accounting or Finance is a plus
  • Experience with scheduling, dispatching and accounting systems like Salesforce.com, Professional Services Automation System (PSA) or Oracle is a plus

What you will bring:

  • BA/BS Degree is preferred.
  • Minimum 2 years of experience in a support/administrative role is required
  • Minimum 2 years Customer Service experience in a fast-paced sales environment is required

What You'll Get:

  • Hybrid working mode
  • Career growth and development opportunities
  • Recognitions and Rewards
  • Employee Assistance Program
  • Competitive pay, comprehensive benefits, and cool perks
  • Culture of Giving Back
  • Dynamic Diversity & Inclusion Interest Groups

Apply if you believe your own unique capabilities can contribute to the success of this role and our organization

#LI-YO

The Job Description is intended to be a general representation of the responsibilities and requirements of the job. However, the description may not be all-inclusive, and responsibilities and requirements are subject to change.

Please note that F5 only contacts candidates through F5 email address (ending with @f5.com) or auto email notification from Workday (ending with f5.com or @myworkday.com).

Equal Employment Opportunity

It is the policy of F5 to provide equal employment opportunities to all employees and employment applicants without regard to unlawful considerations of race, religion, color, national origin, sex, sexual orientation, gender identity or expression, age, sensory, physical, or mental disability, marital status, veteran or military status, genetic information, or any other classification protected by applicable local, state, or federal laws. This policy applies to all aspects of employment, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination. F5 offers a variety of reasonable accommodations for candidates. Requesting an accommodation is completely voluntary. F5 will assess the need for accommodations in the application process separately from those that may be needed to perform the job. Request by contacting accommodations@f5.com.

Tell employers what skills you have

Ability to Multitask
Oracle
Dispatching
Administration
SharePoint
Attention to Details
Fraud
Ms Powerpoint
Customer Satisfaction
Project Coordination
Consulting
Professional Services
People Management
Revenue Recognition
Customer Service Experience
Surveys

  • Financial Planning and Wealth Management Professional

    5 days ago

    Singapore professional investment advisory services Full time

    Are you looking for a career that offers growth opportunities, challenges your skills, and allows you to make a positive impact? Look no further than the PIAS Management Associate Programme! This 9-month programme is designed to equip ambitious graduates with the skills, knowledge, and hands-on experience needed to succeed in financial advisory...

  • Sales Manager

    3 weeks ago

    Singapore PROFESSIONAL FINANCIAL ADVISORY SERVICES Full time

    Roles & ResponsibilitiesOverseeing sales, promotions and campaignsPlanning and directing the hiring and training of new Sales RepresentativesDirecting and coordinating all sales activities.Preparing sales budgets and projections.Tracking and analysing sales statistics based on key quantitative metricsHandling and resolving customer complaints regarding a...

  • Sales Manager

    3 weeks ago

    Singapore PROFESSIONAL FINANCIAL ADVISORY SERVICES Full time

    Roles & ResponsibilitiesOverseeing sales, promotions and campaignsPlanning and directing the hiring and training of new Sales RepresentativesDirecting and coordinating all sales activities.Preparing sales budgets and projections.Tracking and analysing sales statistics based on key quantitative metricsHandling and resolving customer complaints regarding a...

  • Administrative Coordinator

    2 weeks ago

    Singapore SAVILLS VALUATION AND PROFESSIONAL SERVICES (S) PTE. LTD. Full time

    Roles & ResponsibilitiesSavills provides a comprehensive range of valuation services for all types of properties and businesses. Our services are available locally on a one-off or a repeat basis.Our valuation services are fully supported by the latest technology. We believe that our research and agency teams are among the best in the market and work closely...

  • Launchpad to a Rewarding Career in Investment Advisory

    5 days ago

    Singapore professional investment advisory services Full time

    The PIAS Management Associate Programme is a 9-month journey designed to equip ambitious graduates with the skills, knowledge, and hands-on experience needed to succeed in financial advisory services. As a Management Associate, you'll have the opportunity to work on real client cases, financial planning strategies, and industry projects that make an...

  • Student Services Professional

    15 hours ago

    Singapore NTU (Nanyang Technology University- Main Office-HR) Full time

    Nanyang Technology University (NTU) is a world-renowned institution dedicated to academic excellence. We are seeking a highly skilled and motivated individual to fill the position of Student Services Professional.In this role, you will be responsible for providing exceptional support to students, staff, and faculty members. Your key responsibilities will...

  • Career Growth Opportunities in Financial Advisory

    5 days ago

    Singapore professional investment advisory services Full time

    At Professional Investment Advisory Services, we are committed to grooming future leaders who can make a meaningful impact in the financial advisory industry. The PIAS Management Associate Programme is a 9-month structured journey designed to equip ambitious graduates with the skills, knowledge, and hands-on experience needed to thrive in this field.About...

  • Therapy Services Coordinator

    5 days ago

    Singapore Recruit Express Pte Ltd. Full time

    Recruit Express Pte Ltd seeks a highly motivated THERAPY SERVICES COORDINATOR to coordinate our occupational therapy services. This role involves working closely with healthcare professionals to deliver high-quality training and support services.Key Responsibilities:Coordinate training programs and services to meet the needs of our clients and...

  • Management Associate Programme

    5 days ago

    Singapore professional investment advisory services Full time

    PIAS Management Associate Programme About the Programme Kickstart your career in financial advisory with the PIAS Management Associate Programme , a 9-month structured journey designed to equip ambitious graduates with the skills, knowledge, and hands-on experience to thrive in the industry. Through comprehensive training, mentorship, and real-world...

  • Management Associate Programme

    5 days ago

    Singapore professional investment advisory services Full time

    PIAS Management Associate Programme About the Programme Kickstart your career in financial advisory with the PIAS Management Associate Programme , a 9-month structured journey designed to equip ambitious graduates with the skills, knowledge, and hands-on experience to thrive in the industry. Through comprehensive training, mentorship, and real-world...

  • Coordinated Administrative Professional

    4 days ago

    Singapore Clifford Chance Full time

    As a Practice Support Coordinator, you will play a critical role in ensuring the smooth operation of our litigation practice in Singapore.Your ResponsibilitiesThis role involves:Serving as the primary point of contact for internal and external inquiries, managing communication via phone and email.Coordinating complex schedules and managing calendars for...

  • Executive Assistant

    3 weeks ago

    Singapore ONESTOP PROFESSIONAL SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities1. Administrative Support – Managing calendars, scheduling meetings, handling emails, and preparing documents.2. Communication Management – Acting as a point of contact between executives, employees, clients, and other stakeholders.3. Meeting & Event Coordination – Organizing meetings, preparing agendas,...

  • Customer Service Coordinator

    3 weeks ago

    Singapore STAFFLINK SERVICES PRIVATE LIMITED Full time

    Roles & ResponsibilitiesLuxury retail industry Monday to Friday, 10am to 7pm Location: East area Training will be providedJob Description:Responsible for managing weekly online orders and enhancing overall online operations. Assist in improving customer relationship management (CRM) support and e-commerce accounts. Contribute to maintaining and growing...

  • Early Childhood Education Professional

    7 days ago

    Singapore New Life Community Services Full time

    New Life Community Services is a reputable organization that provides education and community development services to empower children, youths, and seniors.Our New Life Children Programme caters to K2 to P4 children, aiming to nurture confident and compassionate individuals.We seek experienced professionals who can contribute to our team and help create a...

  • Guest Services Coordinator

    3 days ago

    Singapore Granmil Holdings Full time

    Job DescriptionThe Guest Services Coordinator is responsible for coordinating guest services and ensuring that all guests have a memorable stay at Granmil Holdings. This role involves communicating with guests to understand their needs and preferences, and then implementing those preferences to provide a personalized experience.This position requires a high...

  • Service Coordinator

    3 weeks ago

    Singapore RE SOURCE PARTNERS PTE. LTD. Full time

    Roles & ResponsibilitiesOut client is known to be one of the top intralogistics brands worldwide. With an extensive portfolio of forklift trucks, logistics systems and services, they offer its customers tailor-made solutions to meet the challenges of Industry 4.0.With their current expansion, they are looking for Service Coordinators to be a part of their...

  • Executive Assistant

    3 weeks ago

    Singapore ONESTOP PROFESSIONAL SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities1. Administrative Support – Managing calendars, scheduling meetings, handling emails, and preparing documents.2. Communication Management – Acting as a point of contact between executives, employees, clients, and other stakeholders.3. Meeting & Event Coordination – Organizing meetings, preparing agendas,...

  • Service Coordinator

    1 day ago

    Singapore THAWE MARINE PTE. LTD. Full time

    Roles & ResponsibilitiesJob DescriptionThe Service Coordinator is responsible for overseeing the entire lifecycle of service jobs, including repairs, troubleshooting, installation, and maintenance of navigation and communication equipment. This role ensures high-quality service delivery and customer satisfaction, from initial inquiry to job completion, while...

  • Patient Services Coordinator

    5 days ago

    Singapore National University Hospital Full time

    About Our TeamThe National University Hospital is a leading university hospital with a proud heritage dating back to 1905. We are a hub of knowledge and innovation, attracting healthcare professionals who are passionate about pushing boundaries and making significant contributions to the field.We are seeking a dedicated Patient Services Coordinator to join...

  • Agency Development Manager

    3 weeks ago

    Singapore PROFESSIONAL FINANCIAL ADVISORY SERVICES Full time

    Roles & ResponsibilitiesDevelops managers to recruit sales representative with the capability to access its desired target market.Implementing developmental and motivational activities to increase productivity and competence.Coordinates Training and Development unit for developmental programs.Implements and promotes sales drives and...