Current jobs related to Call Center Customer Service Agent #HMH - Singapore - RECRUIT EXPRESS PTE LTD

  • Customer Service Agent

    1 week ago

    Singapore PARLOUR GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesWe are hiring a Customer Service Agent to manage customer queries and complaints. You will also be asked to process orders, modifications and escalate complaints across a number of communication channels. Todo well on this role, you need to be able to remain calm when customers are frustrated and well versed with computers and...

  • Customer Service Officer

    2 months ago

    Singapore NOBILITY PLACEMENT SERVICES PTE. LTD. Full time

    Roles & Responsibilities JOB REQUIREMENTS Diploma/Degree in IT or equivalent Must have minimum 1 year of call center experience Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests). Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. Excellent...

  • Call Center Agent

    1 week ago

    Singapore BEIJING 101 CORP. PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities:• Make outbound calls to prospective customers from our marketing campaigns• Promote & market company's products and services• Handle incoming calls, queries and feedback• Assist to arrange appointment for customers to the respective outlets• Achieve turn up rate for outgoing callsJob Requirements:•...

  • Service Centre Call Agent

    1 week ago

    Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...

  • Call Centre Agent Position

    1 week ago

    Singapore SINGAPORE RED CROSS SOCIETY Full time

    Job SummaryAt the Singapore Red Cross Society, we are seeking a skilled Call Centre Agent to join our team. As a Call Centre Agent, you will be responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program. This role will focus on receiving inquiries, managing home...

  • Call Centre Agent

    1 week ago

    Singapore PINNACLE CREDIT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesCall Centre AgentsResponsibilities: Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To...

  • Customer Service Representative

    4 days ago

    Singapore Flintex Consulting Pte Ltd Full time

    Job DescriptionThis role has to promptly & professionally attend to the customers when they walk into our service centers. The ideal candidate will coordinate the front line operation, book appointments, and provide general administrative support. They will handle first-level complaints, assist Service Advisors & Call agents in ensuring a smooth operation of...

  • Call Centre Supervisor/Customer Service Executive

    2 months ago

    Singapore RECRUITFLASH PTE. LTD. Full time

    Roles & ResponsibilitiesJob Purpose:Competent Call Centre Executive to train, manage and lead Call Centre Agents. You will beresponsible for assessing their call quality and providing feedback to attain maximumcustomers’ satisfaction. Your goal is to achieve excellent performance from your team that willbring sustainable business growth.Job Description:...

  • Call Centre Agent

    1 week ago

    Singapore SINGAPORE RED CROSS SOCIETY Full time

    Roles & ResponsibilitiesJOB PURPOSEThe HoME+ Call Centre Agent is responsible for providing efficient 24/7 operational support to the Call Center element within the Home Monitoring and Eldercare (HoME+) program under the Community Services Department of the Singapore Red Cross. This role primarily focuses on receiving inquiries, managing home assessments,...

  • Customer Experience Consultant

    1 week ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Roles & ResponsibilitiesOutbound Call Agent (Call Centre) Salary: $ 2000 - $ 2800 Working Hours: Monday - Friday (9am - 6pm) Location: RedhillResponsibilities: Handling inbound calls on payment related to hospital bills Making outbound calls to follow up on payment related to hospital bills Receivables management General customer service duties ...

  • Customer Service Representative

    4 weeks ago

    Singapore CareerVisors Full time

    Job Title: Outbound Call Center AgentAt CareerVisors, we are seeking a highly skilled and motivated Outbound Call Center Agent to join our team.Job Summary:We are looking for a customer-focused individual to handle inbound and outbound calls related to payment inquiries and hospital bills. The successful candidate will be responsible for managing accounts...

  • Customer Service Agent

    1 week ago

    Singapore XDEL SINGAPORE PTE LTD Full time

    Roles & ResponsibilitiesAs a Customer Service Agent, you are the voice of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints.You will be working with various departments to ensure...

  • Customer Service Representative

    1 month ago

    Singapore CareerVisors Full time

    Job Title: Outbound Call Center AgentWe are seeking a highly skilled and motivated Outbound Call Center Agent to join our team at CareerVisors. As a key member of our customer service team, you will be responsible for making outbound calls to follow up on payments for hospital bills, handling inbound calls regarding payment inquiries, and managing accounts...

  • [Mandarin Speaking] Call Centre Agent, HoME+

    1 week ago

    Singapore SINGAPORE RED CROSS SOCIETY Full time

    Roles & ResponsibilitiesDescriptionPlease be aware that the candidate must be able to converse in Mandarin, as we are currently filling vacancies for call agents who specialise in assisting isolated seniors that speak Mandarin or a Mandarin dialect (e.g. Hokkien, Cantonese).Rotational Shift: 8.00am - 8.00pm & 8.00pm - 8.00am (3 - 4 working days/week)*1 year...

  • Customer Service Supervisor

    1 week ago

    Singapore TALENT TRADER GROUP PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities: Performance Management: Take charge of overseeing and managing the call center’s performance to ensure consistent achievement of Key Performance Indicators (KPIs) and Service Level Agreements (SLAs). Validate and provide insights on call center reports to the management team. Quality Assurance: Supervise the...

  • Customer Service Representative

    1 week ago

    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Customer Call Centre AgentAt PERSOLKELLY Singapore Pte Ltd, we are seeking a highly skilled Customer Call Centre Agent to join our team. As a Customer Call Centre Agent, you will be responsible for maintaining a positive, empathetic, and professional attitude toward customers.Responsibilities:Responding promptly to customer inquiries on general and...

  • Customer Service Representative

    4 days ago

    Singapore Pink Parlour Full time

    The Pink Parlour team is seeking a highly skilled Customer Service Agent to join our dynamic team!About the RoleWe are looking for an exceptional individual who can provide top-notch customer service and support to our clients. As a Customer Service Agent, you will be responsible for managing customer queries and complaints, processing orders and...

  • Outbound Call Center Agent

    3 months ago

    Singapore CareerVisors Full time

    Information: Our client is a well known customer focused organization well established in the sales, marketing and distribution of medical equipment and solutions for the healthcare industry.Additional Information:Working Location: Bukit MerahWorking hours : Monday to Friday (9am to 6pm)Responsibilities:Handle inbound calls regarding payment inquiries...

  • Reservation and Call Center Executive

    6 months ago

    Singapore CAPELLA HOTEL, SINGAPORE Full time

    Roles & ResponsibilitiesPosition OverviewThe Capella Connects Executive handles reservations enquiries and communications from guests, travel agents, and referral networks.The Role Answer questions regarding hotel facilities and services, airline partnerships, local attractions, directions, etc. Communicate pertinent guest information to designated...

  • Customer Service Agent, Call Centre

    1 week ago

    Singapore LINKTRIX CONSULTANTS PTE. LTD. Full time

    Roles & ResponsibilitiesYou will handle phone/email inquiries, ensuring the Contact Centre remains highly accessible and supporting service requests for customers and distribution partners.Job Responsibilities: Attend to enquiries and requests from phone calls/emails in a professional and prompt manner. Update complete and accurate information on customer...

Call Center Customer Service Agent #HMH

2 months ago

Singapore RECRUIT EXPRESS PTE LTD Full time
Roles & Responsibilities

  • Attend to enquiries and requests from phone calls/emails in a professional and prompt manner.
  • Update complete and accurate information on customer interaction in the Customer Relationship Management (CRM) system.
  • Ensure effective and timely follow-up as promised to customers.
  • Alert management of issues and concerns that require escalation for complete resolution.
  • Prepare effectively and accurately requests including but not limited to policy summary, premium paid, beneficiary information.
  • Work closely with stakeholders on the service request requirements.
  • Deliver service requests within stipulated service standards.
  • Undertake projects or other responsibilities as assigned.

Our Requirements

  • Preferably ’A’ Levels or Diploma holder with relevant working experience.

We regret that only shortlisted candidates will be contacted


Interested candidates please send your resume to michelletan@recruitexpress.com.sg

Consultant: Tan Ming Hui, Michelle (Magdelene)(R21101623)

Recruit Express Pte Ltd (99C4599)


Tell employers what skills you have

Customer Service Skills
Customer Relationship
Weather
Listening Skills
Aviation
Customer Interaction
Telephone Manner
Customer Relationship Management CRM
Relationship Management
Target Driven
Customer Service Representatives
Customer Satisfaction
Customer Service
Conflict
Call Center