Reservation and Call Center Executive

Roles & ResponsibilitiesResponsibilities Deliver excellent service and maximize guests’ experience by understanding and meeting their expectations Handle and process calls and emails from guests, and ensure that bookings and requests are processed accurately, timely, and efficiently to exceed service standards Coordinate with internal departments to...

Position OverviewThe Assistant Manager, Capella Connects & Reservations provides guests, hotels, and fellow team members with exceptional customer service during the call reservation process. The individual also supports the training needs of the department and manages the department's performance.The RoleCall Center OperationsProvide responses while...

Job SummaryWe are seeking a highly skilled and experienced Key Decision Maker to join our team at Capella Hotels and Resorts. In this role, you will be responsible for providing exceptional customer service to guests throughout the reservation process.About YouAs a Key Decision Maker, you will work closely with the Manager, Capella Connects, and the Front...

As a skilled International Hotel Reservation Expert at SABRE ASIA PACIFIC PTE. LTD., you will play a crucial role in delivering exceptional customer service to our valued guests.Job OverviewThis role involves working in a fast-paced call center environment, where you will handle inbound calls, respond to guest inquiries, and provide detailed information on...

Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...

Roles & ResponsibilitiesJOB DESCRIPTIONSBasic FunctionPerforming day-to-day Room Reservations sales activities of the properties and follow instruction from RM/ARM for room selling strategy of properties. Responsibility and Authority 1. Support - Handling phone call enquiries at Reservations. - Follow procedures of call taking - Observes procedures of call...

As a Call Centre & Reservations Agent, you’ll deliver exceptional guest experiences by handling hotel guest inquiries and room bookings through phone calls or emails promptly. A little taste of your day-to-day Every day is different, but you’ll mostly be: Assisting hotel guests in making hotel reservations, modifying or cancelling room bookings...

Roles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...

Roles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...

About the RoleThe Capella Hotel, Singapore seeks a highly skilled and experienced Reservation and Call Center Executive to handle reservations enquiries and communications from guests, travel agents, and referral networks.Key ResponsibilitiesProvide exceptional customer service by answering questions regarding hotel facilities and services, airline...

At SABRE ASIA PACIFIC PTE. LTD., we are seeking a skilled International Reservation Sales Representative to join our team.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to excel in a fast-paced call center environment.As an International Reservation Sales Representative, you will be responsible for delivering...

The Capitol Kempinski Hotel SingaporeA Leading Hospitality Brand in the Heart of SingaporeAbout UsThe Capitol Kempinski Hotel Singapore is a luxurious hotel located in the heart of Singapore, offering unparalleled service and amenities to our guests. We are seeking a highly skilled Customer Service Representative to join our team.Job DescriptionWe are...

Roles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...

Roles & ResponsibilitiesThe International Reservation Sales Agent is responsible for providing excellent customer service by assisting guests with their hotel reservations, answering inquiries about hotel services, amenities, and locations, and resolving any issues or concerns. This role involves working in a fast-paced call center environment, where the...

Roles & ResponsibilitiesJob Description 1st level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation,...

Roles & ResponsibilitiesReporting to Reservations and Communications Manager, this role will need to Interact with all customers (internal and external) in a friendly, helpful and expedient manner.DUTIES AND RESPONSIBILITIES Ensures that reservations team replies to all guest requests within 24 hours of receipt. Ensure daily trace/follow up reports are...

About Four SeasonsAt Four Seasons, we are a collective of individuals who strive for excellence in creating exceptional guest experiences. Our world-class employee experience and company culture enable us to deliver luxury with genuine heart.We believe in treating everyone we meet the way we would want to be treated ourselves, whether it's our guests,...

International Reservation Sales Agent (Japanese Language)Apply to locations: Singapore - Singapore-Paya Lebar Quarter, Singapore, Singapore Time Type: Full time Posted on: Posted Yesterday Job Requisition ID: JR105206Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology...

Roles & Responsibilities Diploma/Degree in IT or equivalent Must have minimum 1 year of call center experience Must know how to handle incoming contacts (via Calls, Emails, digital platforms, Call-Back Requests). Must have an ability to multi task and take on Customer Administration functions as well as CSO Frontline role. ...

Roles & Responsibilities Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards Troubleshoot issues and address customers' concerns promptly Provide product /service information when necessaryElsa Fontanne (CEI No. R24124496)Recruitment ConsultantContact Number: 67860100Email Address:...