Air Export Customer Service Assistant

4 weeks ago


Singapore FLINTEX CONSULTING PTE. LTD. Full time
Roles & Responsibilities

Job Scope

- Attend to customers' inquiry

- Prepare and process Air Export booking request

- Arrange for collection of cargo at customers' premise

- Provide booking confirmation and flight details to customers

- Mange customers' expectations and complaints

- Correspond with overseas offices on shipment status and inquiries

- Verify invoices from vendor

- Prepare customers' report

Requirement

- Must be familiar with Microsoft Word and Excel

- Must be able to work independently

- Must be able to converse in English for handling English speaking clients through email and phone

- Must possess a sense of urgency and responsibility in work

- Outgoing personality

- Willing to learn with good attitude

- Prior work experience in this industry is not required, but will be at advantage

- Training will be provided

Mon to Fri 8.30am - 6pm

Tell employers what skills you have

Microsoft Office
Microsoft Excel
Interpersonal Skills
Data Entry
Good Communication Skills
Freight
Communication Skills
Excel
Team Player
Microsoft Word
Customer Service
Shipping
Able To Work Independently
Customer Service Experience

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