Export Customer Service | Air Freigtht | Up to $4.3k | 5.25 Days | Changi
1 week ago
Export Customer Service | Air Freigtht | Up to $4.3k | 5.25 Days | Changi
(Air Freight Export Department)
Working Location: Alps Ave (Changi)
Working hours: Mon-Fri 9am-5.30pm | Alt Sat 9am-1pm
Basic Salary: $3000-$4300
Job Description
Customer Service Interaction
- Direct Contact with Customers with outstanding friendly and reliable service offered
- Ensuring to provide the flight details to customer within the stipulated time (1 hour) upon receiving the booking
- Check on the Export Documents Compliance when processing the export work order
- Apply the correct export permit and other export custom processed on timely manner
- To answers all call within 3 ringing tone
- Monitor the onboard status without fail and to informed customer on any irregularity
- Good communication among all related department concern Eg Ops, Warehouse , Traffic , planning team
- Always ensuring that the Airfreight rates apply is correct and updated .
- Constantly aware and update on NEW changes / requirement by airlines or governmental requirement
- Ensure that all monthly customer report is submitted on timely manner without fail
Requirements
- Minimum 3 " O" Level or 5 " N " Level
- 2 year's experience within the same industries / field
- Require basic knowledge of computer (eg , Excel , Words etc.)
The Supreme HR Advisory Pte Ltd | 14C7279
Ong Boon Kiet (Travys) | R22104769
Senior Recruitment Consultant
Tell employers what skills you have
Cost Management
FMCG
Pricing Strategy
Oral Care
Marketing
Business Strategy
Air Freight
Compliance
Excel
Customer Service
Business Development
Sourcing
Shipping
International Trade
AOP
Work Order
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