Air Freight Customer Service

This is an exciting opportunity to join a dynamic organisation offering its services to a range of industries. **Key Responsibilities for the Air/Ocean Export Customer Service Executive**: - Reporting and data entry - Quoting customers and follow ups - Organising collections and liaising with transport, airlines/carrier and warehouses. - Documentation and...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

**Role Purpose Statement**: Ø The incumbent will provide strategic direction to the international air freight vertical, delivering strategic and operational success within TCI Express Pte Ltd. **Main Accountabilities**: Ø Develop and implement business strategies for the Air Freight division to achieve sales and profitability targets. Ø Conduct regular...

Receive air import pre-alert and instructions from sales teams, customers and overseas agents - Monitor and process shipments (direct consignments, break-bulk console, e-commerce) to ensure on-time delivery - Provide updates to customers (flight status, cargo and delivery status, permit, POD, etc) - Declare relevant customs permits - Arrange for surveys...

Job Description & Requirements 1. Manage Air Freight operation & procurement 2. Manage import/export gateway operations 3. Negotiate airline rate contracts specific to business needs and sales initiatives 4. Maintain awareness of changes in industry laws, regulations, and other government requirements. Share these information internally and make...

**Responsibilities**: - Lead the Customer Service and Operations team - Strong operational knowledge within the Freight Forwarding covering road, sea and air transport - Design Key performance indicators (KPIs) to maintain and maintain team productivity and service quality - Co-ordinate with the Customer Service and Sales teams on the standard operating...

**Air Freight Customer Service Executive **Job Highlights**: - Location: Alps Avenue - Salary range: $3000 - $3800 (Based on experience) - VB - 5.5 days work: Mon-Fri 9am - 6pm; Sat 9am-1pm (After confirmation:Alternate Saturday) - Leading leading international freight forwarders company **Key Responsibilities**: - Handle customer inquiries - Handle and...

Roles & ResponsibilitiesAssist customers with daily cargo bookings for a variety of airline products. Coordinate with airlines to secure and confirm booking capacities for customers. Understand and communicate the requirements of different airline products, providing appropriate advice to customers. Manage cargo bookings by entering flight reservations...

Roles & ResponsibilitiesAir Freight & Customer Service ExecutiveJob Summary:Basic Salary $2000 – $3800 AWS + VB Mon – Fri 9am – 6pm; alternate Saturday 9am – 1pm Location: Changi CargoJob Responsibilities:Assist customers in daily bookings of cargo sales on our various airline products Booking of capacity with airlines and confirmation of...

Freight Forwarding Industry - Air Freight Operations **Job Scope**: - Coordinate end-to-end operations for air freight shipments, ensuring smooth processes with effective tool usage - Prepare full set of documents and follow up on Air Import and Export shipments - To ensure accurate and timely production of relevant export documentation and declarations...

**The Company** Our client is an international logistics and freight forwarding company that offers transportation solutions globally. The company provides a wide range of customized solutions of logistics services and supply chain solutions such as Transportation, Warehousing and Custom Clearance. The Procurement Manager, Air Freight, will coordinate with...

Roles & ResponsibilitiesKey Tasks:Efficient and smooth handling of [import/export] shipments - preparation of HBL/HAWB, Mbl/MAWB draft, manifest, billing, input costs, track & trace events, and pre-alert to overseas stations. Timely preparation of all related shipping supporting documentations with accuracy and efficiency export such as: Invoices, Packing...

Roles & ResponsibilitiesFreight Forwarding Industry Air Freight OperationsJob Scope:Coordinate end-to-end operations for air freight shipments, ensuring smooth processes with effective tool usage Prepare full set of documents and follow up on Air Import and Export shipments To ensure accurate and timely production of relevant export documentation and...

The Air Freight Executive is responsible for managing day-to-day operations such as the processing of documents, permits and other tasks related to air import and export jobs, and coordinating cargo movement with customers, overseas agents and freight forwarders. **Responsibilities**: Ensure that the correct type of permits are declared for each...

Roles & ResponsibilitiesFreight Forwarding Industry Air Freight OperationsJob Scope:Coordinate end-to-end operations for air freight shipments, ensuring smooth processes with effective tool usage Prepare full set of documents and follow up on Air Import and Export shipments To ensure accurate and timely production of relevant export documentation and...

**Responsibilities**: - Mainly handling all customer services task - Prepare accurate freight information to clients within short period - Ensure all Export documents are comply with the orders - Answer phone calls - Ensure all onboard status are monitored and keep client posted for any discrepancies - Communicate across the departments - Keep updated on...

Freight Operations Position:We are looking for a skilled Freight Operations Specialist to join our team at The GMP Group. In this role, you will be responsible for supporting our freight operations, collaborating with stakeholders, and driving process improvements.Key Responsibilities:Freight operations management.Collaboration with 3PL warehouses and...

Roles & ResponsibilitiesTO ASSIST IN THE CS DEPT REPORTING TO TEAM MANAGERMUST BE SELF MOVITATED AND ABLE TO WORK INDEPENDENTLYMUST HAVE THE PASSION IN LEARNING AND TO ACCEPT THIS TASKSOME KNOWLEDGE IN AIR AND SEA LOGISTICS IS AN ADVANTAGETO HANDLE ALL BOOKINGS FOR BOTH AIR AND SEATO LIAISE WITH AIR AND SEA CARRIERSTO LIAISE WITH CUSTOMERSTO HANDLE ALL SEA...

About the Position:We are looking for an experienced Freight Operations Support Specialist to join our logistics team at The GMP Group. The successful candidate will have a strong background in air freight operations and excellent communication skills.Key Responsibilities:Support freight operations, including air freight, trucking, and ocean...

Roles & ResponsibilitiesWorking hours5 Day work week; Working hours: 8:30am to 6:00pm Work on Public Holiday when required Overtime work when requiredJob ScopeAttend to customers' inquiry Prepare and process Air Export booking request Arrange for collection of cargo at customers' premise Provide booking confirmation and flight details to customers ...