Air Freight Customer Service Executive

4 days ago


Singapore WECRUIT PTE. LTD. Full time
Roles & Responsibilities
  • Assist customers with daily cargo bookings for a variety of airline products.
  • Coordinate with airlines to secure and confirm booking capacities for customers.
  • Understand and communicate the requirements of different airline products, providing appropriate advice to customers.
  • Manage cargo bookings by entering flight reservations into the system/template and ensuring data accuracy.
  • Liaise with customers, warehouses, carriers, and customs to address shipment requirements.
  • Track and monitor shipment progress, updating customers on the status as needed.
  • Build and maintain strong customer relationships, promptly addressing inquiries.
  • Collaborate with the billing team to ensure accurate data is provided for invoicing.
  • Undertake additional duties as assigned.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Tell employers what skills you have

Shipping Documentation
Sales
Microsoft Office
Microsoft Excel
shipping process
Interpersonal Skills
Administration
Data Entry
Air Freight
Good Communication Skills
Freight
Trucking
shipping industry
Communication Skills
shipping vessels
Microsoft Word
Customer Service
customer shipping schedule
Shipping
Customer Service Experience

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