IT Network Sales Support Engineer
2 weeks ago
About the Job:
We are looking for a talented Sales Support Engineer with expertise in electronics and electrical engineering, especially with Marine Satellite Communications equipment. In this office-based role, you will deliver essential technical support to marine clients, manage sales orders, and oversee shipping logistics. This is an excellent opportunity for someone who excels in a fast-paced environment and is dedicated to ensuring smooth operations and exceptional customer satisfaction.
Key Responsibilities:
- Report directly to the Chief Operations Officer, providing regular updates on service delivery, operations, and technical challenges.
- Provide technical support for over 200 vessels, handling an average of 15-30 support tickets per month, primarily related to Marine Satellite Communications equipment, IT networking, and associated issues.
- Troubleshoot and resolve technical problems with Marine Satellite Communications systems, components, and IT networks, ensuring timely and effective problem resolution.
- Manage and coordinate operational and logistical tasks related to satellite communication services, including overseeing service delivery to clients.
- Assist with sales order processing, ensuring accurate and timely fulfilment of customer orders.
- Collaborate with freight forwarding companies to arrange ocean freight services, managing product shipments and ensuring all required shipping documentation is handled, including proforma invoices, Bills of Lading, Letters of Credit, certificates, and permits.
- Ensure compliance with shipping regulations, company policies, and customer requirements while monitoring and tracking shipments to ensure timely delivery and resolve any issues.
- Maintain accurate records of support tickets, sales orders, and shipping documentation, ensuring clear communication between sales, logistics, and technical teams for seamless operations.
- Candidates without prior experience in sales order processing or shipping documentation but possessing a strong background in technical support for vessels, particularly with Marine Satellite Communications equipment or IT networking, are encouraged to apply.
- A willingness to learn and adapt to these additional responsibilities will be considered.
Requirements:
- Diploma or degree in Information Technology, Electronics, Electrical Engineering, or a related field is preferred.
- Experience with IT networking, including familiarity with Mikrotik equipment, Cisco scripting, and Python programming.
- Prior technical support experience with the ability to handle 15-30 support tickets per month, ideally within the marine or shipping industry.
- Strong knowledge and / or experience in Marine Satellite Communications equipment highly preferred.
- Ability to troubleshoot and resolve IT network-related issues, including understanding how traffic is routed.
- Excellent analytical and problem-solving skills to address complex technical issues effectively.
- Experience in sales order processing, logistics coordination, and shipping documentation is advantageous but not essential.
- Excellent organizational skills, attention to detail, and the ability to multitask in a fast-paced environment.
- Strong verbal and written communication skills to interact with clients and colleagues effectively.
- Ability to work collaboratively within a team and manage tasks efficiently.
- Open to candidates without a logistics background but with a strong willingness to learn and adapt.
EA Licence No 95C5411
Tell employers what skills you have
Switches
Cisco Networking
Ability to Multitask
Scripting
JavaScript
Information Technology
Freight
Networking
Satellite
Routers
Python Programming
Electrical Engineering
Shipping
Electronics
Service Delivery
Firewalls
Technical Support
-
IT Network Sales Support Specialist
2 weeks ago
Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full timeAbout the JobWe are seeking a highly skilled Sales Support Engineer to join our team at PRIMESTAFF MANAGEMENT SERVICES PTE LTD. As a Sales Support Engineer, you will play a critical role in delivering exceptional technical support to our marine clients, managing sales orders, and overseeing shipping logistics.Key ResponsibilitiesProvide technical support for...
-
Sales Support Specialist
20 hours ago
Singapore GEMS PARTNERS NETWORK PTE. LTD. Full timeJob Title: Sales Support ExecutiveWe are seeking a highly organized and detail-oriented Sales Support Executive to join our team at GEMS Partners Network PTE. LTD.Key Responsibilities:Assist the sales team in preparing sales and tender-related documents, costings, and material submissions.Prepare sales quotations and proposals, ensuring accuracy and...
-
IT Network Sales Support Specialist
20 hours ago
Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full timeAbout the JobWe are seeking a highly skilled Sales Support Engineer to join our team at Primestaff Management Services PTE LTD. As a key member of our operations team, you will be responsible for delivering exceptional technical support to our marine clients, managing sales orders, and overseeing shipping logistics.Key ResponsibilitiesProvide technical...
-
Network Administrator
20 hours ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our team at IT Consultancy & Services Pte Ltd. As a Network Engineer, you will be responsible for designing, implementing, and maintaining our network infrastructure.Key Responsibilities:Provide network support and maintenance to ensure optimal network performanceDesign and...
-
Network Architect
2 weeks ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full timeJob SummaryWe are seeking a highly skilled Network Engineer to join our team at IT Consultancy & Services Pte Ltd. As a Network Engineer, you will be responsible for providing network support and management services to our clients.Key ResponsibilitiesNetwork Support: Provide Level 1 and Level 2 network support to manage multiple servers.Incident Management:...
-
Senior Lead Network Engineer
2 weeks ago
Singapore NETWORK FOR ELECTRONIC TRANSFERS (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesPosition SummaryWe are looking for a Senior Network Engineer to develop and maintain functional and secure networks. You will mentor and lead a small team of Network engineers to troubleshoot and optimize our networks for supporting various NETS products and services.In this role, you should have excellent problem-solving skills and...
-
Network Infrastructure Specialist
1 week ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our team at IT Consultancy & Services Pte Ltd. As a Network Engineer, you will be responsible for providing network support and maintenance services to our clients.Key Responsibilities:Provide L1-L2 network support to manage multiple serversIncident management and service...
-
Network & Security Engineer
2 weeks ago
Singapore CAD-IT CONSULTANTS (ASIA) PTE LTD Full timeRoles & ResponsibilitiesPosition OverviewWe are seeking a skilled and experienced Network and Security Engineer to join our dynamic IT team. The ideal candidate will be responsible for designing, implementing, managing, and maintaining our organization's network infrastructure and security measures. This role requires a strong technical background in...
-
Junior Field Network Engineer
2 weeks ago
Singapore HITACHI SYSTEMS NETWORK TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob duties & Responsibilities of Junior Field Network EngineerSupport, Assist and Participate in the following operations and projects related matters, including but not limited to:1. Provide network support for events standby e.g. Open house, Exam, etc.2. Handle (enquiry/fault/change request) cases pertaining to network related.3....
-
Singapore JUST RECRUIT SINGAPORE PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Sales Engineer/Field Service Engineer to join our team at Just Recruit Singapore Pte. Ltd. as an After Sales Engineer. The successful candidate will be responsible for delivering network projects, designing and implementing network infrastructure, and providing technical support to our clients.Key...
-
Senior Network Operations Engineer
2 weeks ago
Singapore A-IT INVESTMENT PTE. LTD. Full timeJob DescriptionAbout the Role:We are seeking a highly skilled and experienced Network Operations Engineer to join our team at A-IT Investment Pte. Ltd. as a key member of our IT department.Key Responsibilities:Manage and maintain the company's network infrastructure, ensuring high availability and performance.Implement and troubleshoot network changes,...
-
Network Security Post-Sales Engineer
2 weeks ago
Singapore MyCareersFuture Full timeRoles & Responsibilities Company Overview: Ingram Micro Asia Pte Ltd is a leading technology solutions provider specializing in network security solutions. We partner with industry leaders like Aruba, Juniper, and Cisco to deliver cutting-edge, reliable, and secure network infrastructure to our clients. As we continue to grow, we are seeking a skilled...
-
Network Infrastructure Specialist
1 week ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our team at IT Consultancy & Services Pte Ltd. As a Network Engineer, you will be responsible for designing, implementing, and maintaining our company's network infrastructure.Key Responsibilities:Design and implement network infrastructure, including routers, switches,...
-
Network Security Post-Sales Engineer
2 weeks ago
Singapore INGRAM MICRO ASIA PTE. LTD. Full timeRoles & ResponsibilitiesCompany Overview: Ingram Micro Asia Pte Ltd is a leading technology solutions provider specializing in network security solutions. We partner with industry leaders like Aruba, Juniper, and Cisco to deliver cutting-edge, reliable, and secure network infrastructure to our clients. As we continue to grow, we are seeking a skilled and...
-
Network MaintenanceEngineer/ IT Support Engineer
3 months ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesNetwork Maintenance Engineer/ IT Support EngineerOur Esteemed and Reputable Client is looking for a Network Maintenance Engineer / IT Support Engineer.Requirements:• Proficient in handling Network Maintenance and Support. • Good in maintaining Network LAN, WAN administration and configuration.• Proficient in Network Support and...
-
Network Infrastructure Specialist
2 weeks ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our team at IT Consultancy & Services Pte Ltd. As a Network Engineer, you will be responsible for designing, implementing, and maintaining our company's network infrastructure.Key Responsibilities:Design and implement network infrastructure, including routers, switches,...
-
Network Support Engineer
2 weeks ago
Singapore EPS CONSULTANTS PTE LTD Full timeJob SummaryWe are seeking a highly skilled Network Support Engineer to join our team at EPS Consultants Pte Ltd. As a Network Support Engineer, you will be responsible for supporting and managing our enterprise network infrastructure, including LAN, WiFi, WAN, VPN, Firewalls, and Load Balancers.Key ResponsibilitiesManage and maintain our enterprise network...
-
Network Architect
1 week ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our team at IT Consultancy & Services Pte Ltd. As a Network Engineer, you will be responsible for designing, implementing, and maintaining our network infrastructure.Key Responsibilities:Design and implement network architecture to meet business requirementsConfigure and...
-
Network Architect
20 hours ago
Singapore IT CONSULTANCY & SERVICES PTE LTD Full timeJob Title: Network EngineerWe are seeking a highly skilled Network Engineer to join our team at IT Consultancy & Services Pte Ltd. As a Network Engineer, you will be responsible for designing, implementing, and maintaining our network infrastructure.Key Responsibilities:Design and implement network architecture to meet business requirementsConfigure and...
-
Network Infrastructure Specialist
2 weeks ago
Singapore HITACHI SYSTEMS NETWORK TECHNOLOGIES PTE. LTD. Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Junior Field Network Engineer to join our team at HITACHI SYSTEMS NETWORK TECHNOLOGIES PTE. LTD. The successful candidate will be responsible for providing network support for events, handling network-related cases, and performing basic troubleshooting and maintenance tasks.Key...
