NOC Engineer
6 days ago
We are seeking a NOC Engineer to monitor, troubleshoot, and maintain network infrastructure and IT systems. The ideal candidate will have experience in network operations, system monitoring, and incident management, ensuring 24/7 availability and performance of critical IT services.
Key Responsibilities:- Monitor network and system performance using NOC tools and dashboards.
- Identify, troubleshoot, and escalate network and server issues as per SOPs.
- Perform first-level troubleshooting for network devices, servers, and cloud platforms.
- Respond to alerts, incidents, and outages promptly, ensuring minimal downtime.
- Work closely with L2/L3 engineers, vendors, and service providers for issue resolution.
- Maintain and update incident logs, reports, and documentation in the ticketing system.
- Perform routine network and system maintenance tasks.
- Follow ITIL best practices for incident, change, and problem management.
- Support cloud and hybrid environments (AWS, Azure, or Google Cloud).
- 2-4 years of experience in a NOC or IT support role.
- Understanding of networking fundamentals (TCP/IP, DNS, DHCP, VLANs, VPN, Firewalls).
- Hands-on experience with network monitoring tools (e.g., SolarWinds, Nagios, PRTG, Zabbix).
- Knowledge of Windows/Linux servers and basic troubleshooting.
- Familiarity with IT ticketing systems (e.g., ServiceNow, JIRA, Remedy).
- Strong analytical and problem-solving skills.
- Ability to work in 24/7 shift rotations (including nights, weekends, and holidays).
- Excellent communication and teamwork skills.
- Certifications like CCNA, CompTIA Network+, ITIL Foundation, or AWS Certified Cloud Practitioner.
- Experience with cloud networking (AWS, Azure, GCP).
- Scripting knowledge (PowerShell, Python, or Bash) for automation.
- Familiarity with SIEM tools and cybersecurity concepts.
Please send your detailed resume in MS Word format to resume@goldtecHRs.com with
- Education Level
- Working experiences
- Each employment background
- Reason for leaving each employment
- Last drawn salary
- Expected salary
- Date of availability
Nagios
Troubleshooting
Ticketing
CCNA
DHCP
System Monitoring
monitoring
Ticketing Systems
NOC
Network Monitoring Tools
Problem Management
Networking
Google Cloud
ServiceNow
Zabbix
Teamwork Skills
VPN
DNS
Incident Management
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