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Customer Service

4 weeks ago

Singapore RICHDALE INTERNATIONAL EXECUTIVE SEARCH PTE. LTD. Full time
Roles & Responsibilities

Job Description:

  • You have to deliver customer service to hotline calls, emails and walk-ins
  • Able to processing of orders via various purchase options
  • You have to processing enrolments of new customers
  • You need to prepare daily sales report to ensure accurate payments received and stock quantities
  • Able to assist with merchandise and spare parts purchase
  • Filing of documents
  • You have to checking of invoices with order forms to ensure invoices are keyed correctly
  • Able to handle customer enquires
  • Able to issue products to customers according to the purchases
  • You need to packe of stock for deliveries and courier service
  • You have to coordinate with courier to ensure timely delivery
  • Able to handle daily stock count to ensure accurate and sufficient inventory level
  • Order stock in to replenish
  • Able to handle receiving of stock and arrangement of stock in warehouse
  • You have to providing after-sales service (repair)
  • ABle to prepare inventory reports
  • Any other ad-hoc duties

Job Requirements:

  • You must have a minimum 3 years of experience in customer service or sales administration
  • You must have a strong communication skills in verbally and in written
  • MS Office Skills
  • Able to work independently and good teamwork

Benefit:

  • AWS
  • Transport, meal and OT allowance
  • Medical and dental benefits
  • 5.5 days’ work week (Monday to Friday 11am to 8pm, Saturday 11am to 5pm)
  • Allowance: Meal $100, Transport $100, OT $200

Tell employers what skills you have

Listening Skills
Microsoft Office
Written Correspondence
Aftersales
Inventory
Medical Terminology
Administration
MS Office
Accounts Receivable
Communication Skills
Customer Service
Case Management
Turnover
Able To Work Independently
Ability to Prioritize