Customer Services
1 week ago
- Handle customer inquiries via phone, email, chat, or in person.
- Provide accurate information about products, services, and company policies.
- Resolve customer complaints efficiently and professionally.
- Process orders, returns, refunds, and exchanges.
- Maintain customer records and update account information.
- Follow up with customers to ensure issues are resolved.
- Collaborate with other departments to address customer needs.
- Adhere to company guidelines and service standards.
Microsoft Office
Microsoft Excel
Customer Experience
Interpersonal Skills
Inventory
Administration
Good Communication Skills
Freight
Communication Skills
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Shipping
Customer Service Experience
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Customer Service
3 weeks ago
Singapore PRIMESTAFF MANAGEMENT SERVICES PTE LTD Full timeRoles & ResponsibilitiesResponsibilities:Answer inbound calls and provide information pertaining to queries, complaints & feedback. Manage & resolve customer's complaints & feedback. Assist in problem solving and/or follow-up cases, where necessary Composed in handling complaints and difficult situationsRequirements:At Least 1 year of customer service or...
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Customer Service Coordinator
3 weeks ago
Singapore STAFFLINK SERVICES PRIVATE LIMITED Full timeRoles & ResponsibilitiesLuxury retail industry Monday to Friday, 10am to 7pm Location: East area Training will be providedJob Description:Responsible for managing weekly online orders and enhancing overall online operations. Assist in improving customer relationship management (CRM) support and e-commerce accounts. Contribute to maintaining and growing...
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Customer Service Representative
3 days ago
Singapore RichLand Logistics Services Pte Ltd Full time**Job Requirements:**We are seeking a highly skilled CUSTOMER SERVICE REPRESENTATIVE to join our team at RichLand Logistics Services Pte Ltd. As a key member of our operations department, you will be responsible for ensuring seamless customer service and logistics coordination.Key Responsibilities:Provide excellent customer service and respond to customer...
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Customer Service Officer
3 weeks ago
Singapore TELE-CENTRE SERVICES PTE LTD Full timeRoles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Customer Care Officer. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities:Address incoming queries related...
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CUSTOMER SERVICE MANAGER
4 weeks ago
Singapore IDEA MANAGEMENT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionTo perform customer servive manager duties and work at non-aircon working environment.Responsibilities- Assist the management on daily operational matters- Provide customer service and attend to customer enquiry- Arrangement of maintenance schedule for equipment and perform routine inspection- On site troubleshooting...
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customer service manager
3 weeks ago
Singapore IDEA MANAGEMENT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionTo perform customer servive manager duties and work at non-aircon working environment.Responsibilities- Assist the management on daily operational matters- Provide customer service and attend to customer enquiry- Arrangement of maintenance schedule for equipment and perform routine inspection- On site troubleshooting...
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Customer Service Liaison
7 days ago
Singapore Spiral Transportation & Services Pte Ltd Full timeJob DescriptionSpiral Transportation & Services Pte Ltd is seeking a highly skilled and experienced Customer Service Liaison to join our team.The primary responsibility of this role is to provide exceptional customer service, ensuring that all customer inquiries are addressed promptly and professionally. The ideal candidate will possess excellent...
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Airline Customer Service Agent
3 weeks ago
Singapore JJ CONSULTING SERVICES Full timeRoles & ResponsibilitiesOur client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers...
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Airline Customer Service Agent
2 weeks ago
Singapore JJ CONSULTING SERVICES Full timeRoles & ResponsibilitiesOur client is a global leader in gateway services, who is seeking to recruit a Airline Customer Service Agent. This position is based in Singapore.Airline Customer Service AgentResponsibilitiesYou play a vital role in creating a memorable experience for all our passengers. Your main role involves checking-in, greeting passengers...
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Frontline Customer Service
2 weeks ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesAbout ST EngineeringST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses...
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Customer Service Associate
3 weeks ago
Singapore TLL BUSINESS MANAGEMENT SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesAt The Learning Lab, we strive to provide the best-in-class customer experience to parents and students. In line with the organization's ethos, we invite individuals who share our service commitment and passion for the education industry to join us.Job responsibilitiesAcquire a strong working knowledge of the organisation's...
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Customer Service Executive
3 weeks ago
Singapore BRINK'S GLOBAL SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesYou will report to the Business Development Manager and will assist to answer questions from customer about our company's products and/or services.Delivering information about our company's offering, understanding potential customer's needs to pitch for new sales. And support existing customers by helping them to resolve their service...
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Customer Service Officer
3 weeks ago
Singapore ARISTON SERVICES PTE. LTD. Full timeRoles & Responsibilitieslst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and follow...
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Customer Service Officer
2 weeks ago
Singapore ARISTON SERVICES PTE. LTD. Full timeRoles & Responsibilities lst level helpdesk to respond to calls Provide first call resolution to users who called into our hotline which is public facing, advising on issues Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner. Ensure proper documentation, notification, escalation, tracking and...
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Customer Service Liaison
1 day ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeJob OverviewThis role involves handling customer inquiries, providing first-level support for internet services, and escalating complex issues to supervisors. Additionally, the successful candidate will engage with customers on change management campaigns, suggest improvements based on feedback, and submit daily reports in a timely manner.Key...
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Customer Service Officer
3 weeks ago
Singapore UOL MANAGEMENT SERVICES PTE LTD Full timeRoles & ResponsibilitiesYou will manage the customer service counter, attend to tenant and shoppers' enquiries/feedback, support Marketing Communications activities including but not limited to managing of mall's Loyalty Program, promotional gift / bank rewards redemptions, gift voucher sale, tenant training and enquiries and all aspects of support.Tell...
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Customer Service Officer
2 weeks ago
Singapore ALLPORT CARGO SERVICES LOGISTICS PTE. LIMITED Full timeRoles & ResponsibilitiesAllport Cargo Services Logistics Pte Limited is part of the DP World Group. DP World is an Emirati multinational logistics company based in Dubai, United Arab Emirates. It specialises in cargo logistics, port terminal operations, maritime services and free trade zones and with an annual revenue turnover of US$18 billion in FY2023 and...
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Customer Service Officer
6 days ago
Singapore A Plus Manpower Services Pte. Ltd Full timeWork Hours : Monday to Friday, 9 am - 6:30 pm (End at 6 pm if no urgent matters)Job Description: Monitoring and responding to calls, emails, and WhatsApp Business chats Contacting customers for repair services including remote diagnostics, part ordering, and payment verification Management of customer appointments Compliance with workplace safety and...
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Customer Service Representative
4 weeks ago
Singapore MEDIX MEDICAL SERVICES ASIA LIMITED (Singapore Branch) Full timeRoles & ResponsibilitiesAbout MedixMedix is a tech-driven healthcare management company with offices in over 12 different countries, providing a variety of services to over 7 million customers spread in over 90 different countries. Through our best-in- class health management services, combining digital health solutions and human touch services, we are...
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Customer Service Representative
3 weeks ago
Singapore MEDIX MEDICAL SERVICES ASIA LIMITED (Singapore Branch) Full timeRoles & ResponsibilitiesAbout MedixMedix is a tech-driven healthcare management company with offices in over 12 different countries, providing a variety of services to over 7 million customers spread in over 90 different countries. Through our best-in- class health management services, combining digital health solutions and human touch services, we are...