Customer Service Liaison
3 days ago
Job Overview
This role involves handling customer inquiries, providing first-level support for internet services, and escalating complex issues to supervisors. Additionally, the successful candidate will engage with customers on change management campaigns, suggest improvements based on feedback, and submit daily reports in a timely manner.
Key Responsibilities
- Handle customer queries escalated from the Call Centre via telephone or email
- Address walk-in customer inquiries
- Provide first-level troubleshooting support for internet e-services
- Evaluate and escalate complex queries for superior intervention
- Engage customers in change management initiatives
- Analyze customer feedback to suggest process improvements
- Submit regular progress reports
-
Customer Liaison Officer
4 days ago
Singapore People Profilers Full timeJob Title: Customer Liaison OfficerJob SummaryWe are seeking an experienced Customer Liaison Officer to join our team at People Profilers. The successful candidate will be responsible for co-ordinating shipments between customers and transporters, preparing shipping documents, and ensuring smooth shipment processes.Key Responsibilities:Communicate...
-
Store Assistant and Customer Liaison
6 days ago
Singapore HLA GARMENT (SINGAPORE) PTE. LTD. Full timeHLA GARMENT (SINGAPORE) PTE. LTD. is seeking a Store Assistant and Customer Liaison to join our team. The successful candidate will be responsible for maintaining a welcoming store environment, assisting with sales, and providing excellent customer service.Job Description:Maintain store cleanliness and organize product displaysCollaborate with team members...
-
Customer Service Liaison
5 days ago
Singapore SG Gymnastics Academy Pte Ltd Full timeJob OverviewThe Customer Service Representative plays a pivotal role at SG Gymnastics Academy Pte Ltd, providing exceptional service to parents, students, and visitors. This position involves handling inquiries, managing class bookings, and ensuring a smooth customer experience.Key Responsibilities• Deliver professional and courteous service to all...
-
Customer Service Liaison
4 days ago
Singapore Recruit Express Pte Ltd Full timeJob OverviewWe are seeking a customer-facing professional to provide exceptional service to our clients. The ideal candidate will possess excellent communication and interpersonal skills.Key Responsibilities:Act as the primary point of contact for customers, responding to their inquiries and concerns.Anticipate customer needs and prioritize their...
-
Customer Service Liaison
5 days ago
Singapore StaffKing Pte Ltd Full timeStaffKing Pte Ltd is a leading service provider that values strong relationships with our clients.Job DescriptionWe are seeking an experienced Customer Service Executive to join our team. The successful candidate will be responsible for managing and maintaining relationships with assigned clients, ensuring a deep understanding of their needs and service...
-
Train Service Public Liaison
5 days ago
Singapore SMRT Corporation, Ltd. Full timeSMRT Corporation, Ltd. is seeking a Train Service Public Liaison to join our team.This role involves working closely with internal stakeholders to develop and implement effective communication strategies to address customer queries and concerns.The successful candidate will be responsible for maintaining a strong online presence, monitoring social media...
-
Customer Service Liaison Officer
5 days ago
Singapore JR F & B Concepts Full timeAbout UsJR F & B Concepts is a dynamic organization that values excellence and innovation. We are looking for a skilled Logistics Customer Service Officer to join our team and contribute to our success.Job Description:The successful candidate will be responsible for:Executing daily operations in accordance with established processes and proceduresReporting...
-
Customer Service Officer
3 weeks ago
Singapore SAFRA National Service Association Full timeRoles & ResponsibilitiesCustomer Service Officer - Safra Mount FaberResponsibilities:- Performs opening of front desk activities.- Receive members / guests at the counter.- Check the member's membership card and NRIC.- Receive / transfer calls and call back.- Take booking / reservation of sport facilities (for selected facilities only).- Process payments...
-
Public Liaison Officer
5 days ago
Singapore BGC Group Pte Ltd Full timeKey RequirementsTo be considered for this Public Liaison Officer role, you must be a Singaporean citizen or PR holder. We also require knowledge or experience in customer service, proficiency in Microsoft Office, and being tech-savvy. If you have these skills and qualifications, please click 'Apply Now' below.
-
Senior Retail Liaison
5 days ago
Singapore Recruit Express Pte Ltd Full timeAbout the Role: As a Senior Retail Liaison at Recruit Express Pte Ltd, you will play a key role in supporting our retail partners. Your primary responsibility will be to guide shoppers through the Rewards app download and installation process, ensuring a seamless user experience.Key Duties:Provide excellent customer service to shoppers.Ensure accurate and...
-
Client Liaison Specialist
7 days ago
Singapore PropNex Realty Pte Ltd Full timePosition OverviewThe Client Liaison Specialist will be responsible for building and maintaining strong relationships with our clients and providing exceptional customer service.Key Responsibilities:Managing client relationships and communicating effectivelyProviding solutions to client inquiries and concernsCoordinating with internal teams to ensure smooth...
-
Customer Service Officer
3 weeks ago
Singapore A BEST SECURITY MANAGEMENT PTE LTD Full timeRoles & Responsibilities Ensure to provide excellent customer service through phone, email, chat etc. in timely and accurate manner. Serve as liaison between customer support team, management and customer to improve customer service and business productivity. Help customers with complaints and questions and give customers information about products and...
-
Customer Service Officer
3 weeks ago
Singapore A BEST SECURITY MANAGEMENT PTE LTD Full timeRoles & ResponsibilitiesEnsure to provide excellent customer service through phone, email, chat etc. in timely and accurate manner. Serve as liaison between customer support team, management and customer to improve customer service and business productivity. Help customers with complaints and questions and give customers information about products and...
-
Finance Liaison Officer
5 days ago
Singapore Aumare Pte Ltd Full timeCompany ProfileAumare Pte Ltd is a well-established Singapore finance enterprise, specialising in payment solutions and fund management for the China market. With over 12 years of experience, we have built a strong reputation for delivering high-quality services to our clients.Job DescriptionThe Customer Service Executive will play a crucial role in...
-
customer service officer
2 weeks ago
Singapore HA HA BIN SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesRoles & ResponsibilitiesSupporting local sales and Malaysia deliveries (order processing, quotation , delivery arrangement) Supporting the Singapore and Malaysia sales in liaising with customers, providing timely and accurate execution of customers' needs including sample requests Follow on orders and ensure sufficient inventory for...
-
Customer Service Liaison
5 days ago
Singapore IWG plc Full timeRole Overview:The successful candidate will play a vital role in maintaining the smooth operation of our centre. This includes providing administrative support, handling membership inquiries, and ensuring that our facilities are well-maintained and welcoming.
-
Household Move Liaison
5 days ago
Singapore Good Job Creations (Singapore) Pte Ltd Full timeWe are seeking a highly skilled and experienced professional to join our team as a Household Move Liaison. As a key member of our relocation services department, you will be responsible for coordinating and facilitating smooth transitions for our customers.The ideal candidate will possess excellent communication skills, both written and verbal, with a strong...
-
Customer Service Officer
5 days ago
Singapore Link Property Management (Redwood) Private Limited Full timeJob SummaryAs a Customer Service Officer at Link Property Management (Redwood) Private Limited, you will play a vital role in providing exceptional service to our valued shoppers. The ideal candidate will be customer-centric, possess excellent communication skills, and have a pleasant disposition.About the RoleThe successful applicant will manage the...
-
Customer Service Executive
1 day ago
Singapore WECRUIT PTE. LTD. Full timeRoles & ResponsibilitiesAssist the Customer Service Department, reporting to the Team Manager. Manage air and sea freight bookings efficiently. Coordinate and communicate with air and sea carriers. Maintain regular liaison with customers to ensure smooth operations. Handle sea freight documentation, including bookings, bills of lading (BL), and other...
-
Customer Experience Liaison
5 days ago
Singapore Silicon Box Pte. Ltd. Full timeAt Silicon Box Pte. Ltd., we are committed to delivering exceptional customer experiences. As a Customer Service Specialist, you will play a pivotal role in building and maintaining strong relationships with our clients.Key ResponsibilitiesDevelop and maintain effective communication channels with customersCollaborate with internal teams to ensure seamless...