Customer Service Liaison Officer
2 days ago
About Us
JR F & B Concepts is a dynamic organization that values excellence and innovation. We are looking for a skilled Logistics Customer Service Officer to join our team and contribute to our success.
Job Description:
The successful candidate will be responsible for:
- Executing daily operations in accordance with established processes and procedures
- Reporting any service-related issues, escalations, or failures to the supervisor
- Liaising and following up with customers on delivery status
- Performing proper follow-up procedures on all expedited shipments
Skills and Qualifications:
- A-Level/Advanced/Graduate Diploma, preferably in Logistics field
- Proficient with Excel
- Ability to work independently with minimum supervision and as part of a team
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