Customer Service Liaison

6 days ago


Singapore Hofen Builders Full time

We are Hofen Builders, a construction company dedicated to delivering exceptional results in various types of construction projects.

The HDB Home Improvement Programme is one of our notable initiatives, which benefits residents of older flats.

Our team is seeking a highly skilled CUSTOMER SERVICE LIAISON to join us at our Woodlands work site.

Your key responsibilities will include:

  • Attending to resident feedback and concerns
  • Coordinating tests and surveys in resident units
  • Preparing schedules for internal works
  • Liaising with suppliers and subcontractors on rectification and ongoing works
  • Notifying residents about upcoming activities
  • Assisting the Project Manager with administrative tasks
  • Documenting before and after photos of work done for QS progress claims

As part of our dynamic team, you will have the opportunity to work closely with our PRO and APROs to ensure seamless project execution.

A typical working day will involve either 8:30 AM to 5:30 PM or 9:00 AM to 6:00 PM hours, with alternate Saturdays off.

In addition to a competitive salary, we offer:

  • 14 days of annual leave
  • 14 days of annual medical leave (with medical certificate)
  • Job completion bonus


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