Rooms Division Manager
2 days ago
Job Description
- Supervise : Directly -Front Office Manager, Chief Engineer, Executive Housekeeper and Security Manager.
- Supervise : Indirectly - Front Office Department, Engineering Department, Housekeeping Department and Security Department.
- Responsible for maintaining courteous and competent rooms operation and services to hotel guests.
- Prepare and discuss with the department heads on their respective department's annual budget, department plan, Preventive Maintenance program, training and set departmental objectives.
- Monitor and review the forecast monthly rooms revenue and occupancy closely.
- Operate and ensure the departments spend prudently within budget and make sound recommendation/justification for all expenses.
- Review the financial and operational report. Attend monthly P&L and Credit meeting and justification.
- Optimize the utilization of rooms to maximize room revenue.
- Develop, discuss training plans and implement training sessions with all department heads.
- Review daily occupancy forecasts and management reports.
- Liaise with the Food & Beverage department on room operation.
- services.
- Liaise with the Finance Department for accounting support and credit control on guest accounts.
- Liaise with the Sales and Reservations Department on room bookings as to achieve monthly forecast or budget revenue.
- Resolve staff issues and their welfare with close assistance from the Human Resource Department. Motivate and counsel staff where appropriate. And periodical review staff career development.
- Ensure that the full range of Rooms Division services are up to the required standards and improve. Continue to explore new skills and technologies as to keep on the market movement.
- Resolve and investigate guest's complaints and handle them promptly and efficiently. Liaise with all departments as required.
- Perform other duties as directed by the General Manager.
Front Office
Property Management Systems
Rooms Division
Budgets
Preventive Maintenance
Leadership
Training Development
Housekeeping
Legislation
VIP
Property
Career Development
Accounting
Developing People
Human Resource
Communication Skills
Customer Service
Hotel Management
Hospitality
-
Rooms Division Manager
2 days ago
Singapore MILLENNIUM & COPTHORNE INTERNATIONAL LIMITED Full timeRoles & ResponsibilitiesReporting to the Executive Assistant Manager, the incumbent will be responsible to:Oversee the operations & performance of the front office & housekeeping departments including the front desk, concierge, bell service, club floor, laundry, linen & uniform rooms. Establish and implement effective administrative and operational systems...
-
Rooms Division Administrator
3 weeks ago
Singapore THE SOCIAL EQUITY PTE. LTD. Full timeRoles & ResponsibilitiesJob DescriptionPerforms all duties as listed in the Task list and as determined by the Rooms Division Manager and in accordance to PPHG guidelines. Supports company's philosophy and company culture on a daily basis to ensure guest satisfaction and the achievement of our mission statement. Maintains complete knowledge of all hotel...
-
Rooms Division Manager
2 days ago
Singapore FURAMA PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities:1. Oversee the operations of Front Office, Housekeeping, Security and Engineering department.2. Responisble for maintaining courteous and competent rooms operation services to hotel guests.3. Ensure that the Rooms Division is sufficiently staffed and are trained to provide the best...
-
Cluster Rooms Division Manager
2 days ago
Singapore MURRAY PTE. LTD. Full timeRoles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve Singapore,...
-
Cluster Rooms Division Manager
2 days ago
Singapore SSG HOTELS PTE. LTD. Full timeRoles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve Singapore,...
-
Public Service Division UX Manager
6 days ago
Singapore Public Service Division Full timeAbout UsWe are the Public Service Division, the lead agency driving Singapore's Smart Nation initiatives and public sector digital transformation.Our mission is to empower our people to master their craft through robust learning and development opportunities, enabling them to make meaningful contributions to society.We are committed to fostering an inclusive...
-
Rooms Coordinator
2 days ago
Singapore GRAND HYATT SINGAPORE Full timeRoles & ResponsibilitiesYou will be responsible to provide an excellent and consistent level of service to your customers. The Rooms Coordinator is responsible to contribute to the smooth and efficient running of the Reception within the Rooms Division.Possess minimum G.C.E. "O" levels. Candidates with Diploma / Degree in Hospitality / Tourism Management or...
-
Director of Rooms
2 days ago
Singapore SHERATON TOWERS SINGAPORE HOTEL Full timeRoles & ResponsibilitiesReporting to the General Manager, the incumbent will provide strategic leadership, initiate strategies and programmes to enhance service quality, productivity and operations excellence towards achieving the Hotel's goals and objectives.JOB RESPONSIBILITIES:Responsible for the overall administration and operation of the Rooms Division...
-
Senior Account Manager
6 days ago
Singapore Public Service Division Full timeWe are seeking an experienced Senior Account Manager to join our team in the Mobility & Industrial Solutions division. As a Senior Account Manager, you will be responsible for serving as the main point of contact from the Public Service Division and overseeing the end-to-end process of account development, project negotiation and execution, and client...
-
Rooms Controller
3 weeks ago
Singapore HOLIDAY INN SINGAPORE ATRIUM Full timeRoles & ResponsibilitiesReporting to the Front Office Manager, The Rooms Controller oversees the day-to-day operations of the hotel rooms inventory and assignment, ensuring the smooth delivery of exceptional services to guests. Visibility will be a key feature.Description:Reports directly to and communicates with the Front Office Manager on all pertinent...
-
Port Infrastructure Manager
6 days ago
Singapore Public Service Division Full timeAbout the RoleThe Public Service Division is seeking a highly experienced mariner to join our Marine Safety & Port Operations Division as an Ops Planning & Pilotage department member. The role requires effective management of port infrastructure and regulation of pilotage services in the Port of Singapore.Key ResponsibilitiesRegulate pilotage services...
-
Division Manager
3 weeks ago
Singapore STAR CAREER CONSULTING PTE. LTD. Full timeRoles & ResponsibilitiesLocation: Ang Mo KioIndustry: EngineeringResponsible for driving the division's growth by overseeing the development and execution of the division's strategy to expanding product offerings, improving cost and quality control, enhancing brand image. Leading efforts to increase sales of OEM products locally and internationally. Create...
-
Manager/Senior Manager, Mobility
6 days ago
Singapore Public Service Division Full time(What the role is)The Singapore Economic Development Board (EDB), a government agency under the Ministry of Trade and Industry, is responsible for strategies that enhance Singapore’s position as a global centre for business, innovation and talent. We undertake investment promotion and industry development, and work with international businesses, both...
-
Strategic Industry Architect
6 days ago
Singapore Public Service Division Full timeAs a key member of the Public Service Division's Mobility & Industrial Solutions division, you will play a vital role in developing and executing strategies that position Singapore competitively for various industries. You will work with leading multinational companies to develop and execute strategies to ensure that they can pursue new opportunities and...
-
Room Attendant
2 days ago
Singapore CARLTON HOTEL (SINGAPORE) PTE LTD Full timeRoles & ResponsibilitiesJob Responsibilities1. Responsible to clean and maintain guest rooms, guest corridor and service pantry in accordance to the standards set by the hotel eg. makes bed, dusts the room and furniture, replenishes the guestroom and bath supplies, cleans the bathroom and bedroom, vacuums carpet.2. Responsible to replenish the mini bar items...
-
Mobility & Industrial Solutions Expert
6 days ago
Singapore Public Service Division Full timeThe Mobility & Industrial Solutions division plays a crucial role in developing and executing strategies that position Singapore competitively for various industries. As an expert in this field, you will work with leading multinational companies to develop and execute strategies to ensure that they can pursue new opportunities and partnerships from...
-
Senior/Sales Manager, Rooms
3 weeks ago
Singapore Young Women's Christian Association of Singapore Full timeRoles & ResponsibilitiesTo be responsible for planning, developing new room sales business while maintaining and servicing. existing accounts.Responsibilities· To be responsible for securing rooms sales from corporations, travel agencies and leisure markets.· To assist General Manager and DOS in planning and formulating sales strategies for the rooms...
-
Room Attendant
2 days ago
Singapore APTIV8 PTE. LTD. Full timeRoles & ResponsibilitiesJob Responsibilities:Ensure that hotel rooms are thoroughly cleaned, organized, and prepared for incoming guests. Inspect and replenish essential linens and supplies as needed. Clean a minimum of 15 rooms each day. Restock amenities in guest rooms. Carry out periodic cleaning tasks. Uphold cleanliness and safety standards in...
-
Room Attendant
2 days ago
Singapore MURRAY PTE. LTD. Full timeRoles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:- Maxwell Reserve, Autograph Collection Hotel (Marriott);- Duxton Reserve, Autograph Collection Hotel (Marriott);- The Vagabond Club, a Tribute Portfolio Hotel (Marriott);- The Serangoon Club, a Tribute...
-
Room Attendant
3 weeks ago
Singapore THE SINGAPORE RESORT & SPA Full timeRoles & Responsibilities· Ensure all rooms are clean in accordance to the standard of the Hotel· Replenishment of guest supplies· Ensure that Floor pantry area is clean and neat at all times· Report of any defects found in the guest rooms or around the Hotel premises· Work honestly, ethically and with respect to team members' diverse backgrounds.·...