Rooms Division Admin

5 days ago

Singapore RB CAPITAL HOTELS PTE. LTD. Full time

**What’s the job?**

To support and coordinate among Rooms Division - Housekeeping, Front Office and Engineering in ensuring the smooth operations of the Hotel. Your duties and responsibilities include but not limited to the following:
**Your day-to-day
**FINANCIAL RETURNS**
- To run morning reports, these include: Housekeeping Room Status Report; VIP Report; Out-of-Order Report; Arrivals; Housekeeper’s report.
- Prepares daily room assignments (maid’s report) for morning shift room attendant.
- Reviews message books for special requests or instructions.

**GUEST EXPERIENCE**
- Key work order for Engineering to follow up with the maintenance job.
- Informs Assistant Manager or security of any emergencies brought to Housekeeping’s attention
- Manages the room attendant audit portal
- Update registration cards in Front Office
- Update meal list in Front Office
- Coordinate with Kitchen to prepare meal for PSHN
- Assist GSL to prepare key for guest arrival
- Following up with Guest request by coordinating with both Engineering and Housekeeping departments

**PEOPLE**
- Issues keys according to floor assignments.
- Answers phone and logs all messages.
- Responds to any requests from guests.
- Informs supervisors of any special guest needs.
- Coordinates the make-up or rush rooms with Front Desk.
- Prepares and monitors room status reports for possible discrepancies.
- Transmits messages from guests to Housekeeping personnel, laundry department, F& B-room service, front office and engineering.
- Ensures all calls pertaining to the next day’s operation, such as personnel calling in sick, are logged in message book and keep Assistant Housekeeper and Executive Housekeeper informed.

**RESPONSIBLE BUSINESS**
- Record and manage all Lost and Found items.
- Coordinates the return of all lost and found items.
- Prepares the next day’s schedule based on the house count.
- Calls in extra personnel when necessary.
- Coordinator to relief floor supervisor, training supervisor and Housekeeping clerk when they are off or on Leave.
- Checks whether all keys are in respective place
- Coordinate with outsourced labour vendors and prepare monthly attendance report (Housekeeping and Engineering).
- Prepare vendors’ invoices to submit to Finance Department
- Assist in keeping track of the IHG Crisis Management Calendar checklist on Global Evaluation Manager (GEM)
- Assist in documenting audit files
- Raise purchase orders

  • Rooms Division Manager

    1 week ago

    Singapore CAPITOL HOTEL MANAGER PTE. LTD. Full time

    **SCOPE** Reporting to the General Manager, the **Rooms Division Manager**is responsible for the coordination and smooth operations of Front Office, Housekeeping, and Engineering. He/She will strive to achieve highest guest satisfaction through continuously increasing service levels while optimizing efficiency, occupancy and profitability. The incumbent is...

  • Assistant Rooms Division Manager

    5 days ago

    Singapore RB CORP PTE. LTD. Full time

    **About us** As the world’s largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand. Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs. Inspiring us to create warm and sophisticated experiences for those seeking a richer...

  • Rooms Division Executive

    2 weeks ago

    Singapore Marriott International, Inc Full time

    **Job Number** 23134916 **Job Category** Rooms & Guest Services Operations **Location** Singapore Marriott Tang Plaza Hotel, 320 Orchard Road, Singapore, Singapore, Singapore **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **JOB SUMMARY** Provide administrative support to the Director of Rooms and...

  • Rooms Division Manager

    4 weeks ago

    Singapore HOLIDAY INN SINGAPORE ATRIUM Full time

    Roles & ResponsibilitiesWhat's the job?Leading the front office and housekeeping departments to ensure a memorable guest experience is delivered and departmental revenue and profit goals are met - always following safety and compliance requirements and local policies and procedures.Your day-to-dayFinancial Returns:Use company systems and processes to...

  • Admin Assistant

    2 weeks ago

    Singapore INTERNATIONAL TESTING CO. PTE LTD Full time

    **Admin Assistant (Testing Division)**: Local engineering company seeks Singaporean Admin Assistant - to provide admin support to field inspectors and the Division - to assist field inspectors with inspection checklists and reports - to coordinate daily jobs and appointments with customers - to arrange the collection and return of customers' equipment for...

  • Cluster Rooms Division Manager

    1 week ago

    Singapore MURRAY PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve Singapore,...

  • Cluster Rooms Division Manager

    1 week ago

    Singapore SSG HOTELS PTE. LTD. Full time

    Roles & ResponsibilitiesAn exciting opportunity has arrived at The Garcha Group, Singapore's luxury boutique hotel group with four hotels in Singapore, all of which are franchised under Marriott International—the world's largest and most prestigious hotel company.Marriott Hotels:· Duxton Reserve Singapore, Autograph Collection· Maxwell Reserve Singapore,...

  • Room Division Executive

    4 days ago

    Singapore Sheraton Towers Singapore Hotel Full time

    COMPANY DESCRIPTION The Sheraton Towers Singapore Hotel is a hotel of timeless style and grace. Voted by Conde Nast Traveler Gold List and Travel & Leisure magazine as one of the top Hotels in the world, Sheraton Towers Singapore Hotel sets the benchmark in the hospitality industry with its outstanding quality standards and personalized butler...

  • Cluster Rooms Division Manager

    7 days ago

    Singapore SSG HOTELS PTE. LTD. Full time

    **An exciting opportunity has arrived at The Garcha Group, Singapore’s boutique hotel group currently with the following hotels**: - Maxwell Reserve, Autograph Collection Hotel (Marriott); - Duxton Reserve, Autograph Collection Hotel (Marriott); - The Vagabond Club, a Tribute Portfolio Hotel (Marriott); - The Serangoon Club, a Tribute Portfolio Hotel...

  • Director of Rooms

    2 weeks ago

    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    **Job Summary** Reporting to the Hotel Manager, the Director of Rooms is responsible for the overall leadership and direction of the Rooms Division which includes Front Office, Concierge, Club Lounge, and Housekeeping to ensure the achievement of established quality and service standards, and financial targets. **Key Responsibilities** - Responsible for...