Patient Service Associate

4 days ago


Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full time
Roles & Responsibilities

As a Patient Service Associate, you will deliver friendly and efficient customer service and create a warm and welcoming atmosphere for all internal and external customers / patients, with the key aim of providing excellent patient care and satisfaction.

Duties & Responsibilities


• Ensure clinic's operational readiness


• Register patients and book appointments accordingly


• Perform cashiering duties, attend to and manage patients' enquiries


• Provide chaperone assistance to doctors/nurses and prepare consultation documents


• Assist clinic/nurse manager in administrative duties


• Perform any other ad-hoc duties and responsibilities that may be assigned from time to time

Requirements


• Candidate must possess at least "O" Levels/Diploma


• Proficient in computer skills


• Team player with good communication and interpersonal skills


• Able to multitask and work in a fast-paced environment


• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed

If the role sounds interesting to you, please contact 'careers_alexandra@nuhs.edu.sg' to understand more on the role. Please indicate the position that you are interested in the subject heading.

Tell employers what skills you have

Healthcare Industry
Able To Multitask
advising patients
Patient Support
Interpersonal Skills
patient liaison
Cashiering
Team Player
Customer Service
Scheduling

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