12 Months Customer Call Centre Officer Bank #NKC

Roles & ResponsibilitiesShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesBanking Sector Client/Non-Sales RoleShift Timings (Choose 1 Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (2 non-consecutive...

Roles & ResponsibilitiesResponsibilities:· Inbound call handling for client Accounts servicing, campaigns, products enquiries and helpdesk enquiries;· Fulfillment follow through on case handling and with customers;· Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests and...

Roles & ResponsibilitiesResponsibilities:Handle inbound and outbound collection calls in a call centre environment Follow up on overdue accounts to ensure timely action is taken to achieve collection targets on behalf of clients from the Financial Institutions, Telcom Support Service Providers, Healthcare and Commercial portfolios To adopt collection best...

**Job Overview:** Recruit Express Pte Ltd is seeking a skilled Call Centre Assistant to join our team. As a Call Centre Assistant, you will be responsible for providing exceptional customer service and ensuring customer satisfaction through effective issue resolution. **Key Responsibilities:** Handle inbound customer calls, emails, and other communication...

Roles & ResponsibilitiesResponsibilities:· Provide personalized service over the telephone to customer in call centre on credit card and banking products.· Attending enquiry, feedback and understand customer's need so as to provide information and solutions to customers in an effective and efficient manner.· Identify cross-sell opportunity during...

Roles & ResponsibilitiesMNC Company Basic $2500 - $3000 + AWS + Variable Bonus Excellent Welfare and Benefits + Career progression Working location: West Working days: Monday to Friday Working hours: 8.30am – 5.30pmJob Responsibilities:Respond to all incoming calls regarding the customers' issues, especially relating to termination requests and turn...

Roles & ResponsibilitiesShift Timings (Choose One Shift Option):#1 Weekends/PHs shift Working Hours : 5 working days, 1 rest day and 1 off day per week42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or otherwise...

Roles & ResponsibilitiesJob Details:Working days: Mon - Fri (office hours) Work location: Clarke Quay / Novena (work in office) Salary: UP to $3,300 per month Contract duration: till Dec 2025 (Renewable depending on performance and project) Able to start work immediately or within 1 month notice periodResponsibilities:Conduct outbound calls & site visit...

Roles & ResponsibilitiesTraining Program- 6 weeks training program on bank's product & services, CRM systems & On-the-job training.Shift Timings (Choose One Shift Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal...

Roles & ResponsibilitiesShift Timings (Choose One Shift Option):Option #1: Weekends ShiftWorking Hours : 5 working days, 1 rest day and 1 off day per week / 42.5 hours per weekStaggered shift hours : 8.5 working hours between 7 am to 10pm + 1-hour meal break in betweenRest Day and Off Day : Scheduled by Client (1 weekday + 1 weekend, non-consecutive)Or...

Roles & ResponsibilitiesDuration: 6 months (To Start 3rd March) Salary: $13/ hr Working Hours: 5 days office hours Location: Ubi Job Scope: - Act as the first point of contact for the customers- Make effort to understand both internal and external customer, anticipating customer needs and giving high priority to customer satisfaction- Provide satisfactory...

Roles & ResponsibilitiesLocation: Toa PayohDuration: 12 Months ContractWorking Hours: 9AM to 6.30PM Monday to Thursday, and 9AM to 5.30PM Friday with 1 Hour meal breakJob Description:Manage the end-to-end Purchase Requisition 'PR'/ Purchase Order 'PO' process for all payables Submit Invoices and Uploading Supporting documents in SAP System. Checking of...

Roles & ResponsibilitiesJob Scope: Handle enquiries regarding full suite of products including personal and corporate accounts, loans, deposits, cards Troubleshoot issues and address customers' concerns promptly Provide product / service information when necessary Other adhoc duties as assignedRequirements: Able to work in Call centre environment Min N...

Roles & ResponsibilitiesAbout Us:We're seeking dedicated individuals to join our team as Call Centre Associates. As a vital part of our organization, you'll be responsible for handling inquiries via emails and inbound calls, resolving issues, and providing exceptional customer service. If you're passionate about helping others and thrive in a fast-paced...

Job Title: Call Centre Assistant Duration: 6 Month Contract (Under RE) to Perm Working Hours: Monday-Friday, 8.30am-5.30pm Salary: $2.5k per annum Job Scope: Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks. Receive and handle inbound customer orders, queries and complaints via hotline. Document and record...

Roles & ResponsibilitiesHighly motivated individuals to promote Card to existing customers of various consumer segment by cross-selling the value propositions of the credit cards Engage & build good relationship with customers & deliver good client experience Good follow-up skills and ensure customers' applications and documentations are completed for...

Roles & ResponsibilitiesOverview :5 work's day ( 4 Weekdays + 1 Weekend)Attractive Basic + Shift AllowanceJob Description:Deliver personalized service over the telephone to customers in call centre on banking products, accounts, and services enquiries in an effective and efficient manner. Ability to understand customers' needs and provide appropriate...

Roles & ResponsibilitiesAs a Call Centre Officer, you act as the first point of contact for customers to resolve or escalate issues for resolution. You also perform administrative support to ensure smooth delivery of operations.Roles and Responsibilities· Attend to customer enquiries, feedback and complaints via phone, email or in-person.· Check and...

Roles & Responsibilities Attend and respond to incoming Calls, Emails and Call-Back requests, Live Chats (if applicable to the supported Project), within Service Levels and to deliver pleasant Customer Experiences Follow-up on all outstanding incidents/cases Logged all calls reported into the case management system Maintains and accurately update...