Current jobs related to Desktop Engineer MAC OS Experience - Singapore - RAPSYS TECHNOLOGIES PTE. LTD.

  • EUC Lead

    1 week ago

    Singapore HCL SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesResponsibilities Lead the build-and-deploy technicians and provide training as necessary Responsible for software and asset management (including asset disposal, commissioning, and decommissioning) Resolves issues related to desktop computing, software, and hardware Support all end-user BAU activities such as software upgrades,...

  • Desktop Support Specialist

    7 days ago

    Singapore STEFANINI SINGAPORE PTE. LTD. Full time

    Job SummarySTEFANINI SINGAPORE PTE. LTD. is seeking a Desktop Support Engineer to join our team. As a Desktop Support Engineer, you will be responsible for providing swift and professional IT support to clients via phone, email, and chat. You will analyze, diagnose, and resolve desktop, laptop, and mobile device problems, recommend and implement corrective...

  • Desktop Support Engineer

    1 week ago

    Singapore EXEO GLOBAL PTE. LTD. Full time

    Roles & Responsibilities· Installation/configuration of OS, Messaging Clients for desktop pc/notebook· Installation/configuration of applications such as Adobe Acrobat, in house applications, office productivity· Installation /configuration of accessories, peripherals and mobile devices· Troubleshoot and resolve desktop incidents· Manage disk and folder...

  • Desktop Support

    1 week ago

    Singapore TECHNOPALS PTE. LTD. Full time

    Roles & Responsibilities● Desktop/Laptop/Printer installation and de-installation● User data migration● Windows OS installation/Image load● Microsoft office installation and configuration● Application installation● Hard drive/memory upgrade● Client products troubleshooting Tell employers what skills...

  • Desktop Engineer

    1 week ago

    Singapore DIGINET SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob Description for Desktop Engineer  The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need...

  • Dyna-Mac Security Officer

    3 days ago

    Singapore Dyna-Mac Full time

    SECURITY OFFICER Job SummaryDyna-Mac is seeking a Security Officer to maintain security orders within the premise, ensuring the safety of all staff, clients, and visitors.Enforce security protocols and procedures to prevent unauthorized accessMonitor and control access points to ensure compliance with company policiesAttend to emergencies such as medical,...

  • Desktop Support Engineer

    4 months ago

    Singapore NANOSOFT BUSINESS SYSTEMS PTE. LTD. Full time

    Roles & Responsibilities To perform installation, configuration and set-up of all new computer equipment General Technical Trouble-shooting onI.T hardware and software products (Desktop PC, Laptop, Printers and Audio Video Projectors etc.)· Perform new PC hardware deployment to end user. Level support for Client Applications. Usage and basic...

  • Level 2 Desktop Support Engineer

    1 week ago

    Singapore ITCAN PTE. LIMITED Full time

    Roles & Responsibilities Minimum 2 years of Desktop Support experience. Perform End user IT Support. Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated...

  • Desktop Support Engineer

    1 week ago

    Singapore TELISTAR SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesScope of Responsibilities (but not limited to): Respond to client support requests. Contact clients to find out the nature of the problem. Travel to the client’s location or connecting via a remote link. Install and maintain hardware and computer peripherals. Install and upgrade operating systems and computer software. ...

  • Level 1 Desktop Support Engineer

    1 week ago

    Singapore ITCAN PTE. LIMITED Full time

    Roles & Responsibilities Minimum 10 months Desktop Support experience. Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors...

  • Desktop Support Engineer

    2 months ago

    Singapore TELISTAR SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesScope of Responsibilities (but not limited to): Installation / configuration of OS, Message Clients for desktop PC / notebook. Installation / configuration of accessories, peripherals and mobile devices. Troubleshoot and resolve desktop incidents. Manage disk and folder sharing, and permission settings on desktops. Handle printer...

  • Desktop Support Engineer L1/L2

    1 week ago

    Singapore ITCAN PTE. LIMITED Full time

    Roles & Responsibilities Minimum 8 month for L1 and 2 years for L2 Desktop Support experience. Perform End user IT Support. Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution...

  • Desktop engineer

    1 week ago

    Singapore ITCAN PTE. LIMITED Full time

    Roles & Responsibilities Perform End user IT Support. Perform troubleshooting for client platform related problems Support Windows OS, office software, and other Desktop Related Software & Hardware Respond promptly to incident, investigate & provide temporary &/or permanent resolution of incidents escalated Liaise with support vendors for maintenance,...

  • Support Engineer

    1 week ago

    Singapore ASIAPAC TECHNOLOGY PTE. LTD. Full time

    Roles & ResponsibilitiesKey Responsibilities Technical Support Support IT infrastructure (PCs, physical and virtual servers, storage, network, on-premises and cloud) i.e. systems provisioning, installations, configurations as well as monitoring and maintenance. Provide L2 technical support and advice to users on systems-related issues or queries. Perform...

  • Desktop Support Specialist

    1 month ago

    Singapore ANRADUS PTE. LTD. Full time

    Job Title: Desktop Support EngineerWe are seeking a skilled Desktop Support Engineer to join our team at ANRADUS PTE. LTD. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring their desktop systems are running smoothly and efficiently.Key Responsibilities:Provide first and second-level technical...

  • L2 Desktop Engineers

    1 week ago

    Singapore INTERSOFTKK (SINGAPORE) PTE. LTD. Full time

    Roles & ResponsibilitiesBAND 1 JOB DESCRIPTIONJob Description.· The Band 1 – Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document stepsperformed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to...

  • Desktop Support Specialist

    7 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Job SummaryWe are seeking a skilled Desktop Support Engineer to join our team at THE SUPREME HR ADVISORY PTE. LTD. This role involves providing day-to-day local and remote desktop support, resolving technical issues with hardware, software, and applications, and maintaining a high level of customer satisfaction.Key ResponsibilitiesProvide first and...

  • Desktop Support Specialist

    7 days ago

    Singapore ITCAN PTE. LIMITED Full time

    Job SummaryAs a Desktop Support Specialist at ITCAN PTE. LIMITED, you will be responsible for providing end-user IT support, troubleshooting client platform-related problems, and supporting Windows OS, office software, and other desktop-related software and hardware. You will also need to respond promptly to incidents, investigate and provide temporary...

  • Desktop Support Specialist

    2 months ago

    Singapore ANRADUS PTE. LTD. Full time

    Job Title: Desktop Support EngineerWe are seeking a skilled Desktop Support Engineer to join our team at ANRADUS PTE. LTD. The successful candidate will be responsible for providing top-notch technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide first/second level contact and problem...

  • Computer Science Desktop Support Engineer

    7 days ago

    Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

    Desktop Support Computer Science Job OpportunityRole SummaryThe Desktop Support Computer Science role is a key position within our IT team at THE SUPREME HR ADVISORY PTE. LTD. As a Desktop Support Computer Science professional, you will be responsible for providing day-to-day local and remote desktop support, troubleshooting and resolving hardware, software,...

Desktop Engineer MAC OS Experience

2 months ago

Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full time
Roles & Responsibilities

JOB DESCRIPTION

Job Title

Desktop Engineer - Mac OS X Support

Occupation

ICT HELP DESK SPECIALIST

Job Description & Requirements

Job Description:

  • We are seeking a skilled and proactive EUC Day 2 Operation Support Engineer to join our IT team.
  • The successful candidate will be responsible for supporting laptop and desktop systems (Windows
  • and MacBook), managing Zoom Meeting Rooms, patching devices, asset management, and utilizing
  • ITIL practices through ServiceNow. Additionally, the candidate will have expertise in laptop
  • troubleshooting, automation, and coding skills in Python, ZSH-C, HTML, Kumbela, Terraform, YAML,
  • PowerShell, Flask framework, and TensorFlow NLP. Excellent communication skills are essential for this role.

Key Responsibilities:

The Desktop Engineer responsibilities include:

1. To provide VIP support with track record of VIP support minimum more than 3 years of support experience

2. As a single point of contact for incident resolution, coordinating with another resolver group to ensure the reported incident are resolved/escalating as required.

3. Performed Desktop Support services to users.

4. This includes receiving, prioritizing, documenting and actively resolving end user help requests and escalating incidents when necessary to maintain customer satisfaction and SLA expectations.

5. Performs remote troubleshooting and resolution to address various endpoint related issues

6. Perform technical escalation to onsite team if unable to resolve remotely

7. Perform technical escalation to 3rd party vendor or resolver groups (where appropriate)

8. Updates Incident records

9. Creates and updates work instructions (where necessary)

10. Document standards and procedures (where necessary)

11. Develop and maintain automation scripts using Python, PowerShell, and other scripting languages.

12. Implement automation solutions to improve operational efficiency.

13. Coding and Development:

14. Utilize skills in Python, ZSH-C, HTML, Terraform, YAML, Flask framework, and Tensor Flow NLP for various IT projects.

15. Contribute to the development and maintenance of IT applications and tools.

Technical Skills:

  • Proficient in Python coding and automation scripting.
  • Knowledge of ZSH-C code basics and HTML.
  • Experience with Terraform, YAML, and PowerShell.
  • Familiarity with Flask framework and TensorFlow NLP.
  • Strong understanding of ITIL practices and ServiceNow platform.

Soft Skills:

  • Excellent communication skills, both verbal and written.
  • Strong problem-solving and analytical skills.
  • Ability to work independently and as part of a team.
  • High level of attention to detail and organizational skills.
  • Demonstrate knowledge in the support of workstations, and related components.
  • Good verbal and written communication skills
  • Good coordination skills
  • Ability to prioritize effectively and work with a sense of urgency.
  • Effectively communicates with teammates and managers.

Preferred Qualifications & Experience:

  • Bachelor’s degree in computer science, Information Technology, or a related field.
  • 3-years’ experience providing desktop support in MAC OS X environment
  • Certifications in ITIL, ServiceNow, or relevant technical fields.
  • Experience with other automation tools and frameworks.
  • Familiarity with additional programming languages and IT support tools.
  • Proven experience with Windows and MacBook troubleshooting and support.
  • Hands-on experience with Zoom Meeting Rooms and ITIL ServiceNow.

Experience:

  • Desktop support: 3 years (Preferred)
  • MAC OS X environment: 2 years (Preferred)

Details:

  • No. of AL that Candidate is Eligible if shortlisted: 14 days
  • Details of working hours: Monday to Friday – 10 AM to 7 PM
  • Work Location: (Onsite-Customer Location)

Tell employers what skills you have

Excellent Communication Skills
Mac
Asset Management
Troubleshooting
ICT
VIP
Information Technology
Soft Skills
YAML
Windows
Customer Satisfaction
ITIL
OS X
Ability to Prioritize