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Customer Service Concierge

2 months ago

Singapore QUANTUM LEAP CAREER CONSULTANCY PTE. LTD. Full time
Roles & Responsibilities

We are looking for a Junior Concierge to join us at our boutiques to be the face of our Maison and to effectively contribute to the success of our brand. If you have a heart for luxury jewellery and passionate in serving people, we welcome you to apply now



HOW WILL YOU MAKE AN IMPACT?


As an Ambassador of the Maison, you are responsible for upholding the brand image and to provide a consistent excellent client experience through the entire client journey.

You will handle the waiting time management by informing clients about the approximate waiting times, providing stock information, and storytelling about the Maison and the boutique

You will also ensure a smooth client flow and orientation throughout their journey in the boutique by assessing their needs and being prompt and positive in responding to their concerns



HOW WILL YOU EXPERIENCE SUCCESS WITH US?


We believe in shared success, and understanding that with your actions you elevate your team and brand.


To contribute to team success you:


Have strong team spirit

Maintain excellent communication in English and Mandarin

Be digitally savvy and have strong organization skills

Provides excellent service and client focused

Exercise flexibility and take the initiative to serve at the highest standard



Tell employers what skills you have

Retail
Listening Skills
retail jewellery
Lifestyle
Concierge Services
Entertainment
Assessing
Watches
Team Spirit
Luxury
retail store
Customer Focus
Team Player
Storytelling
Customer Service
Luxury Goods