Concierge services specialist

1 month ago


Singapore PERSOLKELLY Singapore Pte Ltd Full time

Our client is one of the World Best Airport and they are currently looking for vibrant individuals to be part of their team Job Duties: Efficiently manage concierge duties to enhance the overall guest experience Assist guests in wayfinding within the premises Provide shopping recommendations based on guest preferences Offer detailed brand and product information Alert passengers about ongoing promotions and special offers Handle passengers’ retail inquiries promptly and professionally Address passengers' face-to-face, through messages, video, and live chats Attend to passengers with shopping needs, ensuring a personalized and positive experience Maintain a high level of customer service in all interactions Undertake other ad-hoc duties as required to support the smooth operation of the concierge services Requirements: Minimum GCEO Level with 1 to 2 years of customer service / retail experience Team player & able to adapt in a fast-paced environment Experience in serving high nett-worth / VIP customers is an advantage Willing to work on rotating shifts, including weekends, public holidays and night shifts Other Information: Training & Uniform providedWorking Hours:- 0600 - 1530 / 1530 - 0100 (1 way transport)- 0800 - 1730 / 1230 - 2200- 0900 - 2100 / 2100 - 0900 Interested applicants, email your CV to We regret to inform, only shortlisted candidates will be contacted. By sending us your personal data and curriculum vitae (CV), you are deemed to consent to P-Serv Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in the Privacy Policy which is available at I also acknowledge that I have read, understood, and agree to the said Privacy Policy. EA License No: 90 C3494EA Personnel No: R1103939EA Personnel Name: Agnes Ng #J-18808-Ljbffr



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