Concierge Services Team Lead
3 days ago
We are seeking an experienced Concierge Services Team Lead to join our team at AAANNNGG PTE. LTD.
About the RoleThe ideal candidate will have a strong background in customer service, with excellent communication and interpersonal skills.
This role involves providing expert concierge services to customers, attending to their enquiries, and establishing positive relationships with them.
The successful candidate will be responsible for managing reservations, events calendars, and enquiries, as well as processing bill payments.
They will also be required to multitask, work on weekends and public holidays, and maintain a pleasant and outgoing personality.
Key Responsibilities- Provide professional and expert concierge services to customers
- Attend to and address guests' enquiries
- Establish relationships with customers to ensure a positive experience
- Manage reservations, events calendars, and enquiries
- Process bill payments in a timely and efficient manner
- Multitask and work on weekends and public holidays
- Strong customer service skills with excellent communication and interpersonal skills
- Experience in managing reservations, events calendars, and enquiries
- Able to multitask and work under pressure
- Pleasant and outgoing personality
- A competitive salary of $50,000 - $60,000 per annum
- A 5-day work week with variable and daily incentive scheme
- Free shuttle bus from Tanah Merah MRT station
Please note that this is an estimate based on industry standards and may vary depending on individual circumstances.
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