Concierge specialist

2 weeks ago


Singapore UEMS Group Full time

Job Descriptiona) Perform visitor registration, concierge services and information counter services.
b) Handle complaints/ feedback and resolve issues by performing service recovery.
c) Update or escalate to Team Leader any incidents that occur and the steps taken to rectify issues.
d) Assist in kiosk registration, queue management, and entry and exit access via gantries.
e) Attend to patients/ visitors’ enquiries and feedback.
f) Provide wayfinding and wheelchair assistance.
g) Ensure work areas operate according to assigned operating hours.
h) Retrieve and restock wheelchairs at the concierge area and information counters.
i) Perform any other relevant duties as assigned by the Superior.
Schedule:
5.5 days work week, alternate Saturday
Monday to Friday: 10:30am to 7:30pm
Alternate Saturday: 10:30am to 2:30pm#J-18808-Ljbffr



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